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Transact Mobile Ordering

Get ‘outta line!

Mobile Ordering is a simple, super convenient way to order, pay and pick up - right from your mobile device. Use the app to browse restaurants and menus, order from your favorite campus spot, pay by credit/campus card or even your meal plan (whatever your campus allows). We’ll tell you when to expect your order, notify you every step of the way, and send a message when your order is ready. No more wasted time waiting in line. We’ll even remember your favorites, so you can reorder superfast.

But wait, there’s more… not only are you going to get rewarded with shorter order and wait times, you may be able to earn actual reward points (at participating locations). You’ll get points for things like opening messages, ordering food, and rating your purchases. Complete challenges for bonus points and level up, where you can earn points even faster. Then use your points to enter contests and receive rewards.

Key benefits:
· Order, pay and pick up - right from your phone
· Browse restaurants and menus
· Customize your order, your way
· Pay with campus card or credit/debit card
· Know when to expect your order and get notified when your food is ready
· Earn points, get rewards at participating locations

Category : Food & Drink

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Reviews (30)

Hun. S. Mar 7, 2022     

One of the restaurants is brojen in my app, and I have 9 orders in the order queue, stuck at "Almost Ready" since September 2nd, 2021. The email the app gives for help and support is also broken, so you can't actually ask for help.

Cal. K. Apr 12, 2022     

Pretty simple to use and works for most on campus dining options. Integrates well with my ID card for payment.

Joe. B. Sep 20, 2021     

A decent option for on-campus dining, but could be better. It integrates well into payment systems, and the home menu's "re-order" is also great for those who just want "the usual." However the rest of the UI is clunky at best. The entire app is nothing but text menus and sub menus. Absolutely no guides, images, or charts to actually show what you're ordering, and a lot of the screen is unused wasted space. Granted these may be issues with my school's deployment, and not the app itself.

Rit. M. May 24, 2021     

The application is quite brilliant. Linking all university restaurants with a single click of a button. Easy pickups too. The next upgrade should involve customers being able to put in their review. There have been times when I may have not enjoyed the food, but I didn't have the option to select the same. Restaurants can use this feedback from Transact to build a better experience! Just saying!

Amo. Feb 5, 2021     

This app is terrible. It'll just randomly not show the options for certain locations even though that location is open and available. No matter how many times you refresh or close the app it will still do this. The places on my campus don't allow you to order in person so this is the only option. It's infuriating when the app does this for no reason.

Bre. R. Oct 6, 2020     

It doesn't list the ingredients in the food so if you have any special diets you won't know. It would also be nice if app said what was vegan and vegetarian because life would be a lot easier. You can't see the ratings of each order which sucks. Some positives, the timing of the app is accurate however "almost ready" can sometimes mean another 15 minutes so if that could be changed to literally 2 minutes away from being almost ready that would be nice. Not horrible but not great.

Mic. G. Dec 2, 2021     

Using this app on an Android. Not sure if that is why I had a very challenging time installing it and linking my University ID. I kept getting an error message for weeks that my university username and password was wrong. One day it just finally connected. Don't know how or why. I also can't log out of it & that is really annoying. I just end up "closing" the app when I click on my phone's "close all apps" feature.

Ada. S. May 13, 2022     

Easy to use - very efficient for ordering at UCSD

Jos. P. Jan 20, 2021     

Works great! I do have a few recommendations and do occasionally see bugs. Is there an issue tracker somewhere that I can submit ideas/bug reports to? One big thing that would help would be drop downs for the different sections, that'd make navigation a lot easier. Overall awesome app though.

Bia. L. Aug 21, 2020     

Its an interesting app to be using during this pandemic. I like it better than waiting in dining lines going one by one with a worker for each options of food. Needs some more food options but thats just cause its hard to fix food for mass amounts of people. Also with my school, this app cannot keep up with orders and actually fails some peoples orders.

Eli. C. May 9, 2022     

Pretty efficient and easy to use!

ale. c. Oct 16, 2020     

Love the convenience of the application I just don't like how you are unable to see the images for certain meals or items. Due to this, it's hard to choose something new to eat if we don't even know what it is.. Despite that this app is overall great for college students.

Luk. L. Mar 1, 2022     

Login screen is blank, and I can't sign into my university account. Easiest uninstall of my life.

Myt. S. Jan 18, 2021     

Simple and easy when ordering and picking up! For on campus meals I actually prefer this to the other apps we used to use. Point & level system seems fun & interesting though all Universities may not utilize it, which would make it kind of annoying with all the push notifications it sends you.

B. C. Jan 25, 2021     

I attempted to order food and when I got to the burger customization section there were no options. Could not go forward until one of the "options" were chosen. Trying to go back left me stuck on the screen with option to customize the burger terrible.

Jac. L. Feb 4, 2021     

Love this app! Overall works great & saves so much time. Only had one issue with one order not getting placed ok, but the Chick-fil-A staff were awesome & filled the order fast. Have used it mostly at Moo Yeah's and it has worked very well. Food is always ready on time and is paid for in the app, so there is never any wait time. You get in & out in a snap!

Ale. P. Oct 28, 2021     

Hello. When trying to add my credit card to the app, it gives me an error message all the time that states that bambora failed to tokenize the card. I cannot submit an order through the app because it is not accepting any of my credit cards due to this error message. I've restarted my phone and reinstall the app to no avail.

Tho. S. Aug 23, 2020     

It seems simple enough. I wish you could change the restuarants that appear at the bottom. The only options im seeing are for The Fresh Plate, which isn't bad, i like it there, but i want to see other things. It makes seeing your balance easy too.

Mic. F. Oct 2, 2020     

The app itself seems to be easy to use and can feasibly save some time. I think (new implementation) there are still some areas to strengthen the notification system going to the food preparation teams.

liz. g. Sep 4, 2020     

Certainly gets the job done. Not a huge fan of the gamification aspect (i.e. getting points and "leveling up" for various actions), enough that I docks 2 stars. Other than that it's easy to use and convenient.

Cha. D. Feb 20, 2021     

Won't show places that are supposed to be open while they're only allowing orders placed online. How about instead of a point system that does nothing we make an app that works. Edit: I wish I could rate less tgan 1 star. This is a terrible app offering terrible service. I order food, my order is different from what I clicked on. I order food, I wait forever for my food to be ready only to find out they stopped accepting orders BEFORE I placed my order through Transact. Get it together please.

Kai. S. Oct 13, 2020     

Super easy to use! If any menu options are missing or need to be modified, that's something that dining needs to add to the app. The app itself works flawlessly.

Chr. L. S. Jun 12, 2021     

It may be facility dependent, but this app advertises that it accepts payment methods that it does not actually permit. Perhaps it would be wise to remove the American Express logo from the Add a Card /Payment Methods portion of the app. PaymentExpress lists it as acceptable in the BlackboardPaymentGateway; It's not. Account deleted.

Mol. L. Oct 23, 2020     

It really helps, especially during social distancing, to have such a great app to order and easily pick up without contact. I'm hoping some of the sticks around even when COVID finally leaves.

Cou. M. Jan 19, 2021     

Really easy to use! My only complaint is that there are long lists of food choices for a dining option that would be easier to manage as expandable lists.

Lil. A. Jan 26, 2021     

The wait times on this app are incredibly inconsistent. It also doesn't allow orders at campus dining places if the wait time exceeds the hours of operation. This is worse with the inconsistent wait times provided by the app.

Nat. O. Feb 18, 2021     

Sometimes it works and other times it doesn't......alot of other reviews say that even when a restaurant is open it doesn't show its menu but instead shows a blank page which is very true...its annoying

Chl. T. Oct 1, 2020     

Convenient to see what is available on the menus at certain times of day. Hard to use without internet and exploring campus. I dont know if it is the app or just the dining halls but my order has been incorrect twice now.

Pan. K. Sep 19, 2020     

This app is actually decent I am surprised. It works well with my school system and my orders I haven't had any issues at the moment. Not bad, very simple and easy to use while looking clean and professional.

Ian. C. Oct 3, 2020     

Gamifying ordering food online during this pandemic is pretty smart. There are some issues like it can't seem to handle ordering things from different restaurants at the same time but overall pretty good