Category : Food & Drink
Pretty simple to use and works for most on campus dining options. Integrates well with my ID card for payment.
A decent option for on-campus dining, but could be better. It integrates well into payment systems, and the home menu's "re-order" is also great for those who just want "the usual." However the rest of the UI is clunky at best. The entire app is nothing but text menus and sub menus. Absolutely no guides, images, or charts to actually show what you're ordering, and a lot of the screen is unused wasted space. Granted these may be issues with my school's deployment, and not the app itself.
The application is quite brilliant. Linking all university restaurants with a single click of a button. Easy pickups too. The next upgrade should involve customers being able to put in their review. There have been times when I may have not enjoyed the food, but I didn't have the option to select the same. Restaurants can use this feedback from Transact to build a better experience! Just saying!
This app is terrible. It'll just randomly not show the options for certain locations even though that location is open and available. No matter how many times you refresh or close the app it will still do this. The places on my campus don't allow you to order in person so this is the only option. It's infuriating when the app does this for no reason.
It doesn't list the ingredients in the food so if you have any special diets you won't know. It would also be nice if app said what was vegan and vegetarian because life would be a lot easier. You can't see the ratings of each order which sucks. Some positives, the timing of the app is accurate however "almost ready" can sometimes mean another 15 minutes so if that could be changed to literally 2 minutes away from being almost ready that would be nice. Not horrible but not great.
Using this app on an Android. Not sure if that is why I had a very challenging time installing it and linking my University ID. I kept getting an error message for weeks that my university username and password was wrong. One day it just finally connected. Don't know how or why. I also can't log out of it & that is really annoying. I just end up "closing" the app when I click on my phone's "close all apps" feature.
Easy to use - very efficient for ordering at UCSD
Works great! I do have a few recommendations and do occasionally see bugs. Is there an issue tracker somewhere that I can submit ideas/bug reports to? One big thing that would help would be drop downs for the different sections, that'd make navigation a lot easier. Overall awesome app though.
Its an interesting app to be using during this pandemic. I like it better than waiting in dining lines going one by one with a worker for each options of food. Needs some more food options but thats just cause its hard to fix food for mass amounts of people. Also with my school, this app cannot keep up with orders and actually fails some peoples orders.
Pretty efficient and easy to use!
Love the convenience of the application I just don't like how you are unable to see the images for certain meals or items. Due to this, it's hard to choose something new to eat if we don't even know what it is.. Despite that this app is overall great for college students.
Login screen is blank, and I can't sign into my university account. Easiest uninstall of my life.
Simple and easy when ordering and picking up! For on campus meals I actually prefer this to the other apps we used to use. Point & level system seems fun & interesting though all Universities may not utilize it, which would make it kind of annoying with all the push notifications it sends you.
I attempted to order food and when I got to the burger customization section there were no options. Could not go forward until one of the "options" were chosen. Trying to go back left me stuck on the screen with option to customize the burger terrible.
Love this app! Overall works great & saves so much time. Only had one issue with one order not getting placed ok, but the Chick-fil-A staff were awesome & filled the order fast. Have used it mostly at Moo Yeah's and it has worked very well. Food is always ready on time and is paid for in the app, so there is never any wait time. You get in & out in a snap!
Hello. When trying to add my credit card to the app, it gives me an error message all the time that states that bambora failed to tokenize the card. I cannot submit an order through the app because it is not accepting any of my credit cards due to this error message. I've restarted my phone and reinstall the app to no avail.
It seems simple enough. I wish you could change the restuarants that appear at the bottom. The only options im seeing are for The Fresh Plate, which isn't bad, i like it there, but i want to see other things. It makes seeing your balance easy too.
The app itself seems to be easy to use and can feasibly save some time. I think (new implementation) there are still some areas to strengthen the notification system going to the food preparation teams.
Certainly gets the job done. Not a huge fan of the gamification aspect (i.e. getting points and "leveling up" for various actions), enough that I docks 2 stars. Other than that it's easy to use and convenient.
Won't show places that are supposed to be open while they're only allowing orders placed online. How about instead of a point system that does nothing we make an app that works. Edit: I wish I could rate less tgan 1 star. This is a terrible app offering terrible service. I order food, my order is different from what I clicked on. I order food, I wait forever for my food to be ready only to find out they stopped accepting orders BEFORE I placed my order through Transact. Get it together please.
Super easy to use! If any menu options are missing or need to be modified, that's something that dining needs to add to the app. The app itself works flawlessly.
It may be facility dependent, but this app advertises that it accepts payment methods that it does not actually permit. Perhaps it would be wise to remove the American Express logo from the Add a Card /Payment Methods portion of the app. PaymentExpress lists it as acceptable in the BlackboardPaymentGateway; It's not. Account deleted.
It really helps, especially during social distancing, to have such a great app to order and easily pick up without contact. I'm hoping some of the sticks around even when COVID finally leaves.
Really easy to use! My only complaint is that there are long lists of food choices for a dining option that would be easier to manage as expandable lists.
The wait times on this app are incredibly inconsistent. It also doesn't allow orders at campus dining places if the wait time exceeds the hours of operation. This is worse with the inconsistent wait times provided by the app.
Sometimes it works and other times it doesn't......alot of other reviews say that even when a restaurant is open it doesn't show its menu but instead shows a blank page which is very true...its annoying
Convenient to see what is available on the menus at certain times of day. Hard to use without internet and exploring campus. I dont know if it is the app or just the dining halls but my order has been incorrect twice now.
This app is actually decent I am surprised. It works well with my school system and my orders I haven't had any issues at the moment. Not bad, very simple and easy to use while looking clean and professional.
Gamifying ordering food online during this pandemic is pretty smart. There are some issues like it can't seem to handle ordering things from different restaurants at the same time but overall pretty good
One of the restaurants is brojen in my app, and I have 9 orders in the order queue, stuck at "Almost Ready" since September 2nd, 2021. The email the app gives for help and support is also broken, so you can't actually ask for help.