Category : Tools
I had this app for 3-4yrs on 2 different phones.. worked great until I reinstalled it on my new phone. The app still works great, unblocks private calls, blocks spam & blacklisted numbers, BUT it dropped EVERY SINGLE incoming call between 30-40 secs. I tried deleting and reinstalling.. it still dropped calls. Just having the app on my phone alone would make my phone drop calls.. even if I was logged out of my account. I use my phone for work so I had to get rid of it and didnt get my money back!
Somethings going on. I uninstalled, reinstalled multiple times. keeps crashing and freezing up. it sends stopped working close app now. everything until I clear that out or send you feedback. it wants to know what's going on? I've had this app for 8yrs don't know why it just started doing this it's been maybe seven months 1 I Force it stop
TrapCall does minimize Spam Call's. However, their damn engineering App department need to do something about the constant freezing of the App. When I attempt to open the App, it takes forever to open or it just shuts down. I clear my Cashe! My phone is up-to-date! Do something about these issues. As far as I'm concerned, I'm given "TrapCall" $9.99 a month for half the service. disappointed!!! I'm going to start looking for other options including full service and probably drop "TrapCall".
App does not work. I noticed on day two of dowloading the app that my card was charged even though I was suppossd to have a 7 day free trial. I've sent multiple messages requesting help with the app because it never worked. I also sent several messages asking for my money to be refunded. I have yet to here from them. I will be calling my bank to dispute the charge if they continue to charge my card after I cancelled this subscription, I will also be filing a claim with consumer finance.
Was great, have had this for many years on iPhone. And one year on android. but since the Samsung Pie update, the app has been rejecting legit calls from people in my contact list. not kool. I revoked its phone access permissions and all has been working now. just have to reject calls manually now.
App doesn't do anything my cell provider doesn't already do. It hasn't been able to identify any callers. The app keeps alerting repeatedly that I received a call until I check it. Very annoying when I'm at work. Update: I was charged for a subscription today. I never agreed to that, I uninstalled it after one day.
It was terrible. It is not set up to seamlessly work with Att. It didn't unmask any calls beyond what any other app would do. Most of them were still unidentified. And it couldn't complete my set up. Customer service barely tried to troubleshoot so I just cancelled. I wouldn't waste your time or money
Simply put, this does not work. look into other apps and options. I contacted customer support and it was no problem for them to cancel my service but they didn't seem to care why the app didn't work. not really standing behind your product there.
Good service bad App.... Like the fact is shows who my harassing callers are. However the app almost always fails to load, constantly crashes and unable to move between tabs. Also only about 50% of calls are displayed on All Calls / Voicemail pages
Why is it not able to automatically record outbound calls as well. I use another app to record both inbound and outbound calls..with this installed it will over ride the one I need to record in both directions. Is there a fix so it records outbound as well automatically?
If I could give 0 stars I would. I have been with Trapcall over 4 years as a paid customer and there are constant glitches, no working voicemail, and failing to restrict the calls. This is so frustrating because it appears staff is complacent with these issues and there is no solution in site. Just overall ready to find another app to service me.
No Good was not compatible with my phone after I uninstalled it, it started charging me $9.95 and I never used it before. You CAN'T get through on their telephone it hangs up on you after holding a few minutes. Terrible business
I had gotten premium to try and figure out who had been calling which didn't work anyway, so I canceled it. I double checked to make sure the subscription has been canceled for a while and they still run charges on my card. Do not trust with your money
This app is terrible. When you sign up you have to put your card on here which isnt a problem. But it begins to be a problem when you can't activate the service on your phone and your being CHARGED when it isnt even activated. There is no customer service line for me to call for my refund either! I hate that i signed up for this app !
The "FREE" trial cost me $96. There's no good way to contact customer support to discuss a refund. i cancelled the subscription the same day I got it. It was supposed to be a 7-day free trial. Everything I read even told me "you will be charged $0.00". Sure the app works, but I only wanted to try it. Now I'm out $96 for a supposedly "free" trial...
Don't even do the free trial because once they get your phone number they will start sending you restricted calls to make you want to pay for their service. When I had the paid service no restricted calls came in for me to need to unmask as soon as i cancelled the service within an hour restricted calls started and today also. It is them calling restricted and it is a form of manipulation and harrassment into getting their service. Don't do it. Do not let these people be privy to your phone number, not even for a free trial. Before I signed up with them I got maybe 2 restricted calls in 6 months so really no need for them but I thought I'd try it and now I receive restricted calls several times every day but only when I don't have their paid service. I did it twice to see if it really was happening and sure enough, it is. I'm going to sue them. Stay away from this app!!
This thing was a joke, for the most part! The ONLY good thing that came out of it is that on SOME of the numbers it would give you a name. I still had to ignore/block calls though! Then I would get a text from the app telling me "they" blocked a call for me. Ummm no, I did that. Hope this app gets better because I downloaded it for a reason!!!!
Go to new app CALL BLOCK UNBLOCK! It works! This don,t anymore and I cannot get any resolution . Used to work perfectly. Whatever you changed messed up the whole app. I paid for a FULL year subscription and now it will not block any of my blacklist, it stopped unmasking #s, and I keep getting an error message!
Does not work if you dont have condition fowarding, through your carrier. Trapcall will work if you have at&t, MetroPCS, T- mobile etc but you must know if your carrier has call forwarding with any of their plans before Trapcall will work. Trapcall does not tell you this before installing and taking your money make sure you talk to your carrier first Once subscribed it was difficult to figure out how to unsubscribe. Would not recommend this app only gave one star, no other options.
I decided against getting this service after reading all of the terrible reviews. I didn't see even ONE review where the developers actually responded, or tried to fix the customer's problems with the app. That right there shows poor customer service, as well as a general lack of caring and concern on the part of the app's creators. Uninstalling now.
I've had this service for 2 years now almost 3. I've got to tell you as an honest review I love this app simply because I've been getting harassed consistently for the last 3 years. Not only does this app work really well it becomes very handy No matter the agency wither its law enforcement federal government or anyone trying to block themselves from you. In time you will find out who it is in the matter of seconds. I highly recommend this app too anyone.
It doesn't work on fist numbers. People can use bogus phone numbers to bypass the system. It doesn't detect if the phone number calling you is the same as the one that it is calling from. For instance, if a person is calling from India and spoofs your phone with a number from America the so cannot tell you the truth.
Smh! I was looking for an app for reverse look up more than anything. So, I entered 2 different numbers and all it told me was where the call was made from, like what city and state. Duh! I think I can figure that out without an app. Lol! I'll be cancelling now.
I had it for a while and it worked eeh ok. But then it stopped working. Tried numerous times to get customer support. No luck. Jus a bunch of scripted emails. Live chat support? Forget about it. Not possible to get. I canceled my subscription
I don't know if this really works. It didn't work on blocked numbers for me the few times I got them so idk. I have been trying to cancel since right after I got it to not be charged for it since it didn't seem to play nice with my phone and can't cancel sub and was just charged. If I can't use it I need canceled and need refunded. I hope the people in charge will help with this. I want to say it does work on some phones as it did work on one of my friends phones.