Treasure Bay Casino

(UPDATE) Apparently there is no interest in updating the app, I personally emailed about the issue and after several emails back and forth... the person stopped emailing and the issue persists.. all good though, I've discovered another local casino that so far, appreciates their players. Every time I try to open the app it says to check my internet connection..it happens over WiFi and using data. I've used it fine in the past, I uninstalled and reinstalled and it just keeps happening.

The new app is working great. The marketing department was wonderful in troubleshooting any previous version issues. The app works exactly as it does while at the casino. It has the same interface and looks great.

I did what the previous reviewers were told to do. I deleted my app, and I reinstalled what I assumed was the updated app, since I didn't see a completely new app anywhere. It still does not work. It's doing the same thing, it will not load. Says there's no internet connection or cancel.

App will not open! Have read multiple reviews, that are dated back to 6 months ago, obviously NO ONE from Treasure Bay is interested about fixing the glitches! While staying at hotel during the first of two nights, I had an employee go into my room while I wasn't there and cleaned the room while stealing my bags. I immediately notified front desk and security. Problem was not resolved by security or management until three weeks later by giving me a meal compensation for my "inconvenience"!

this is my favorite casino. This casino let's you win better than any other one on the coast. Their free play is something you actually win off of. The employees are always excited to see you whether you have played there before or not. I prefer this casino over any other casino I've visited. I have to give them 5 STARS and an EXCELLENT review. Thanks for inviting me back to your casino. I love the slot tournaments too, even though I've never won one!

I cannot get the app to even open. It keep saying an error occured. To check my internet connection and try again. I have checked my internet, reset my phone, tried to connect on my wifi at home and everything...app just WILL NOT OPEN!!!

Ever since the update, I cannot log into the app. I tried uninstalling and reinstalling it but that did not resolve the issue. It continues to state that it does not have an internet connection. Now, I have no way to check my account before driving 4 hours for a visit.

My app wasn't working. I deleted my app and reinstalled it--didn't work. Waited a few days and deleted the app again and reinstalled it and it is now working just fine. Just got to have patience. Love Treasure Bay.

Useless if it doesn't work properly. Doesn't remember login info. When you finally access your account, it fails to load most of the time.

The app gives an error upon logging in, and in turn is hurting the casino. I've no intention of going the Treasurer Bay if I don't know what offers I have to lure me in. This needs to be fixed...it will affect the profits.

Every time I download app it says error retry or check internet connection??? Same internet connection works for all other apps. I have tried installing this app over 2 yrs and it keeps saying/doing the same thing.

I have deleted the app and re-loaded it about six times now still getting the same thing it will not allow me to get in it says cancel or retry they keep saying download the new app get rid of the old one but it's not doing that

It will not allow me to connect to the app. It keep giving me an internet error and my service is great and i will connecr to wifi and it still wont open. Correct please

Can't use. Regardless of whether I am on wifi or cellular data, I am told that this app requires an internet connection - of which I have on both networks.

App does not work at all, it won't open. Now I have no idea if I have comps or free play before I make a 2 hour trip to the casino😩

Disappointed, can't check any of your stuff. Points, freeplay, comps. Some of y'all don't take pride in your work. and it shows

it doesn't work anymore.... still doesn't work. maybe Scarlet Pearl should give you tips. they have an awesome app. or mlife or Marqee rewards.

Can't open app, every time I try I get an error message about no connection.

The app doesn't let you login in cellular data or on WiFi. Error try again later no internet connection for all 8 people in our group.

Everytime android does an update this app quits working and it quits till a new version is written well months later this app still hasn't been updated

Every time I try to open app it tells me ERROR CHECK INTERNET CONNECTION. Even though I have an excellent connection!

I used to use this app religiously. Now... it won't even load up. From other comments, its been this way for months now. So just a heads up... if anyone has the app, no matter what, DO NOT DELETE or GET A NEW PHONE because you will no longer have access to the app. Damn.

App will not open. Repeatedly gives error message that there is no internet connection.

Dont know why but i downloaded the app and next day won a little bit. So i appreciate it. Let's keep the good times going.

Can't even open the damn app! Error about, check my internet connection, my internet is just fine!!!!

app was working great now it's not working at all. will change rates when app works again.

For atleast a week the app hasn't been working.. it keeps saying check internet connection but I know it's not my connection

I think this app worked twice for me. Un-installing. Don't bother with it.

there Food is always fresh at the Buffett when I go there and there slots are spaced out better than others

The app doesn't work at all jus says no internet connection when I try to open it up