Category : Travel & Local
You have to select country code to enter phone number for activation. You cannot enter the country code nor search in the list. You have to scroll down all country codes in the world. The problem is that the list is not ordered alphabetically nor numerically!! It should work fine if your country is US or UK because they are on the top of the list, otherwise good luck scrolling. When you enter your profile for 1st time you are requested to enter currency, the dialog is not skippable...
Trying to log in and link my work account. Input login detail, input telephone and the message "sorry that took abit to long" appears every time and doesn't not let me proceed into the app.
App doesn't even open, have tried unstall and reinstalling but still the app doesn't open.
Can't log in, it says 'sorry that took too long' after you enter a phone
90% of the cases I have problems once arrived at reception. The communication of the virtual card never reach the correct address. The app is requesting thousands of codes, pins, passwords and at the end of the story you still have to call somebody to have assistance....if someone take the phone...good luck
Now all of a sudden I have been locked out of my account. I travel for work and it has created a real problem with my checking in to my hotels. Even with a hard copy of my reservations and confirmation #'s I still have problems. It says that it can't validate my device sessions and it can't access the internet. My phone works fine otherwise and has no problems with wifi or internet connections. Would just like it resolved so Im not wondering whether my reservation is going to be honored or not.
Garbage app. For a fintech company they are lagging way behind when it comes to security, still relying on passwords for authentication. If you are travelling, and don't have access to your work email, it is impossible to reset your password, which you will forget since you only use this rubbish app once a year
Most trips dont show up, virtual cards dont show and unable to link new bookings. Waste of time as i need to call someone everytime there is an issue with a booking as the app doesnt show them.
Like others it won't let me log in. I did forget password request and it would just spin and not go anywhere. I downloaded it for my IPhone and it worked flawless. Please fix the login issue for Android so I don't need to carry 2 phones.
Always late, never able to actually use tge tunds.....EXPIRED at time of Need
Unable to link mobile, send sms otp is crashing. When it works, never received the sms. Linking mobile is such a pain, have to scroll through the entire list of countries, terrible user interface.
Worst payment app ever, after registering my email it takes one day to make it works, the error message registering my phone just was an error occurred has to call the admin, after all day losing against this app I had to pay with my own credit card, I hope this will work tomorrow and my payment get refund, I'm at foreign country and needing this app to pay my hotel.
These people should not be allowed to write programs. If you need an example of how not to engineer an application for human use this is an excellent example.. Hire a human engineer to rewrite your interface and you might get more than 1 star from me.
It won't let me register for an account because it says the correct password is invalid. It then locked me out of my account which doesn't exist, prohibiting me from registering for an account and using the service.
truly awful experience. passwords, security questions, FIVE digit pin numbers... all to show a hotel room booking. I use this App once in a blue moon and have to reset PIN every time. Avoid
Great app. No more waiting on travel planners to get credit card authorization resent to the hotel. Now I get immediate relief knowing that I have the credit card on file!
• Have installed this app on my own risk. Their official website doesn't contain a link to Google Play store. • App has buttons with no hints. One cannot tap-and-hold button with a view to see its description. Definitely a bad design
Terrible, stupid app. I can't tell if payment has been recieved or not, I dont understand how this whole extra step in my travel booking process is beneficial.
Can't even get into the app! Error messages that it can't connect to the internet and all sorts of nonsense. Useless.
Really easy to use this app
Register page was down for me so couldn't check my reservation.
Cannot get in...stated error cannot validate or when choosing forgot password it stated cannot connect to internet....so I cannot use. And this is for work.
Doesn't work reliably and they don't offer support, currently I am not able to use the app for my business travel
I Don't recommend it can't create a single Card sent so many support mails no one to respond plus this is an visa commercial pay both app are useless do not install and waste your days
Terrible app, supposed to send you details of a booking works for a while then nothing.2nd time this has happened.
Doesn't work at all. When you try and get the code on your phone the app instantly says, "Sorry that took a bit too long. Please try again" and kicks you out.