• Tufts Health Freedom Plan 1
  • Tufts Health Freedom Plan 2

Tufts Health Freedom Plan

Welcome to the Tufts Health Freedom Plan member mobile app. Once you complete the initial registration on your phone, this app will allow you to perform the following functions:
1 – Mobile ID Card: View, email or fax your Member ID card.
2 – View Claims: This includes claims summary information, individual claim details and your cost-share, if applicable.
3 - View Plan Limits and Accumulations: This includes your specific benefit plan limits, such as deductibles and out-of-pocket maximums.
4 – View Cost and Benefits: This includes details specific to your plan and detailed benefit types, such as routine medical services (e.g. immunizations or primary care) and pharmacy.
5 – Provider Search: Search for and compare providers and services to find one that meets your needs.
6 – Treatment Cost Estimator: Get out-of-pocket cost estimates for procedures based on your health benefits and claims.
We designed and developed the app using input and feedback directly from our members. We will continually strive to improve the app by adding new features and/or functionality. If you have suggestions, we’d love to hear them! Call Member Services at the phone number listed on your Member ID Card.

Category : Medical

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Reviews (10)

A. G. u. Feb 3, 2019     

Will not work at all again. Had same issue back a few months ago. When I open the app I get an error then when I try to sign in I get an error. I have tried uninstalling, clearing cache and reinstalling 2 times already. Very disappointed.

A. G. u. Feb 15, 2019     

getting same error message that others are reporting here. I sent a message through website asking if it was a known error and customer service said they had no other reports of the app malfunctioning. That is clearly not true based on these reviews.

A. G. u. Feb 14, 2019     

I don't even have the opportunity to log in as an error pops up saying error. I've uninstalled and reinstalled this app several times.

A. G. u. Feb 21, 2019     

I am getting the same error, saying please try again later. It is really too bad that this app doesn't work because the description sounds very promising.

A. G. u. Feb 11, 2019     

I just downloaded the app and it wont let me even login. It says 'error encountered while processing the request from the application'

A. G. u. Dec 13, 2018     

There was a glitch it's fixed. Just downloaded it and it works perfect!

A. G. u. Jan 20, 2020     

Same as the other Tufts app - instantly crashes when opened.

Dan. G. Dec 8, 2021     

It's my health insurance, they take your money but never want to give it back.

A. G. u. Feb 21, 2019     

same thing, error when logging in

A. G. u. Mar 11, 2020     

Does not open at all