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U-Abo

"U-Abo" is the first app in Switzerland designed to manage season tickets to regional public transport networks. It was developed especially for users of the TNW U-Abo season tickets.
The app enables the simple, secure purchase of TNW U-Abos.

The transfer function makes it easy to switch from a paper U-Abo to a digital U-Abo in the app. In such cases, the existing paper U-Abo can be scanned with the app and submitted for a transfer.

The digital U-Abo is stored in the app and can be shown conveniently if there is a ticket check.

The "U-Abo" offers the following functions:


- Simple purchase of personal monthly and annual U-Abos; for the range of products see www.u-abo.ch
- Transfer function for existing U-Abos; for the range of products see www.u-abo.ch
- Reminder function prior to U-Abo expiration
- Personalization function with passport photo
- Simple switchover to a new mobile phone with the "Restore" function
- Convenient refunds
- Secure payment methods
- Purchase receipt via e-mail
- Support form
- Supported languages include English and German

Note:Only personal TNW U-Abos that are valid within Switzerland can be purchased with and saved in the app.

Category : Travel & Local

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Reviews (29)

cla. o. Mar 15, 2022     

Changed from two to one stars. Sadly, no option in the app to send notifications evenso it says so in the app. It also asks you to contact support via email. Did that and never heard back...

Jas. S. May 3, 2022     

Setup, purchased, maintained all through the app. Wife and I both have no issues with App.

Cas. K. Dec 6, 2021     

absolutely unusable, I have a valid U Abo and it will not show it, instead it shows me a screen telling me to buy one then says I already have a valid one. I've had constant problems with this app, since it's been released

Tho. M. Dec 7, 2021     

Useless / Unusable. The App repeatedly keeps stopping. I wonder whether any of the Senior Managenent have ever tried to install and use this App themselves! Not at all a good example of Swiss Efficiency. Trying to get my E U-Abo onto my Mobile ... NOT!

EAP. C. Feb 17, 2020     

Unable to renew my U-Abo. No matter what, removing the app and reinstalling, your app is unable to connect to the server! Your personals at the front disk are unable to solve the problem. Please spend some of the cash you collect from your clients on some qualified programmers to solve the trouble! What's use to advertise for a U-Abo that you are unable to maintain or undate!? Sick and tired of your service.

Jil. H. Feb 1, 2019     

I got thiswhen it first came out. I can count the number of times it worked on 1 hand and I haven't even used up all of my fingers yet. Jan 2019 until now this didn't display my subscription but told me valid ticket data exists every time I tried to purchase a new one. I've since spent CHF 172 on tickets to work and back. Today this app decided to function, turns out my subscription is valid until Feb 20th and I've spent almost 200 bucks on an excuse so I don't get fined for not having a ticket.

Mic. U. Feb 13, 2020     

Since a few days I get a "cannot connect to server" when trying to renew my abo. I tried cleaning data, cleaning cache, uninstalling/reinstalling, nothing is working, tried different wifi, 4G internet, etc, nothing worked. Since uninstalling I get this error on the login page with the phone number.

Kar. K. Dec 12, 2018     

I think they fixed all the bugs, because it works just fine! I could set up my profile and purchase my U-Abo fast and easily, and my profile picture and SwissPass were linked and approved within 30 minutes, even though they say it might take up to several days. For now, I am very satisfied!

Mar. H. Feb 18, 2020     

This app used to work fine, until it auto updated and now won't work. To run the latest version you need at least Android 8, otherwise you can't register. The advice from the helpline was to get a newer phone, or apply for a abo refund...

Deb. L. May 5, 2019     

This WAS a good app, easy to use, when it worked. Unfortunately it no longer functions correctly since updates. Now full of bugs and errors. Frustrating.

Fur. Feb 14, 2020     

Works perfectly fine. With a registered credit card, i can always renew my subscription without having to go to any counter.

Jan. G. Nov 27, 2020     

Good app, normally. But.... Don't update to android 11... I have a valid uabo, but the app still not work with the latest OS, who will be guilty? With the latest Update from the developer, the app is running as expected.

Ili. S. Feb 6, 2019     

App has no longer any use for me because of the Swisspass and the fact that the U-Abo can be transmitted only once. I prefer a physical copy of my 530 CHF U-ABO

kal. b. Dec 11, 2021     

Very helpfull and easy to use🤗👍

And. E. Jan 13, 2022     

Very easy to pay and use

G. S. Jan 9, 2022     

Easy to use but had some sms issues

Mar. K. Apr 18, 2022     

Using this since 1 year and no issues so far

JOH. B. Jun 1, 2020     

Works perfectly...only negative is you must always have your phone on the tram or train otherwise you get a 5 CHF fine.

Nic. O. Mar 4, 2019     

Sadly cannot use the application on oreo 8.1 since it will not upload a picture or take one.

Sus. G. Dec 8, 2019     

Easy app to use and one can not forget it at home, not unless you forget your mobile phone.

Tor. H. Sep 29, 2019     

It doesn't allow you to choose your zones. Just full of bugs.

mit. p. Nov 26, 2019     

Greatly simple to use, notifications and 'one button' fix included

Zed. L. Nov 14, 2019     

Can't even open the app without it crashing right away

Gia. B. Sep 3, 2020     

Very simple but very efficient and user friendly

Aar. M. Jan 7, 2020     

Since phone is with me most of the time, great way to travel worry free, no forgetting to bring ticket with me.

U. D. Dec 31, 2019     

Simple, easy, very convenient to use

Cah. L. Jan 5, 2020     

Easy to use and smooth to operate

Apo. -. P. i. S. Jun 19, 2020     

Very easy and convenient. Nice app.

Sab. R. Jan 4, 2022     

Easy to use