Category : Health & Fitness
App won't log in. I enter my log in credentials and I just get a blue circle spinning endlessly.
Updated review Dec 2018: Convenient app - especially having an e-copy of the insurance card and ability to check EOBs - although missing some key components: can not check benefits/benefit balance, nor access a copy of the policy brochure to check coverage details. The app is also a bit slower than I'd expect. Terrific response from technical support: a representative reached out to address difficulties I had with previous updates and worked with me to resolve the issues.
Doesn't work. Used to work but can no longer log in for months.
One of the most poorly made apps I've ever seen. The drop down menu for selecting a provider specialty goes outside the screen, so I can't even see what to select!
Doesn't work on my Pixel 4a 5G. After I sign in it just spins and spins and spins.
App doesn't allow you to login even for once. Pretty worse.
They have misleading and false information on their summary brochure!!! You can try to check the certificate (if you can understand it/find what you need, since it's written in the most confusing way so that you have no idea how much you will spend) or call them to ask how much you are going to spend (but also in that case they don't tell you because they say it depends on how the doctor office bills your visit). Worst experience ever, I wish my school stayed with Blue Cross Blue Shield.
The app works fine for me. I'm able to quickly access eobs. Also, there are a few super convenient quick links to update critical things. Pixel 3a android v9
App has never worked for me, not even once. Uninstalled and installed it several times already, and each time all I ever get is a blank, white screen. I am abusing the one star simply because you can't submit the review with no star rating.
There are some bugs in application like, Drop down menu, ID card view button and for every information it redirects to website then what is use of application ,try to have pdf view or make changes with proper developers and test in different devices.
Horrible experience, hopefully not intentionally. Can't access my dental benefits, dental card or version benefits. Can't search for in network dentists.
Can't login at all
The app doesn't allow you to login.
Does not load or let me login, take this app out of the google play store until it works again!
Can't use the provider search feature. Drop down menu goes off of screen. I would post a picture here if I could
Not able to login to the account.
Absolutely useless do not download at all You're better off downloading your own PDF and printing it out
app currently does not allow me to log in. i have an active policy and i can log in using a web browser
Absolutely useless. Don't even provide all the function on their website.
Terrible exp, not optimized for a cell screen size.
It won't let me log on. Mobile page on a browser works great though
Why can't I even log in???
Some UI is not very user-friendly
Useless, I have to open the website for almost everything, can't even view my EOB
Pain to use. Never keeps you logged in.
Keeps getting invalid date of birth error when I'm trying to register as. A SACM member! Useless
The UI is a garbled mess
It won't allow me to login despite acknowledging that I have an account...
I can't log in at all.
I would give zero stars if possible because I am totally unable to login. I have created an account, and I have tried uninstalling the app and restarting my phone. 100% unusable on my Galaxy 10