University of SUBWAY®

This is a very useful application. I would give a five star review but the app has some faulty lectures(like the bread making one) with bugs like failing to display a "continue button" upon successfully completing a module. The failure to generate the "continue button" prevents me from completing the course. Please fix. Thanks!

The app is slow and unresponsive. The app never seems to register when I have pressed something on screen. Many times I have shut my phone off because my coworkers needed help with some customers and when I tried to go back to the app...it froze. I had to close the app and reopen it just to resume the training. These are reoccuring problems and I am not the only one who experiences them.

The information and illustrations are good, and the language used is casual and novel enough to keep things from being overly boring, but the video playback in this app is atrocious. I tried watching the videos using both data and wifi, and they would get about 10 seconds in and just stop. Not only would the videos stop, but the app would become unresponsive for a few seconds. I'm sure it would be fine on desktop, but I'm trying to do this from my phone at work so I don't have to do it at home.

I like the app. It has been especialy useful in training new employees in my store ( myself having had no prior management experience ). I have only one gripe which could be due to my own ignorance. I would like to print certain PDFs from the sandwich artist manager course however the print button in the app does nothing. So I tried downloading them to print them from a different app but when I do so I can't locate the file on my phone. Can someone at least tell me where they are saved to?

The videos just go black and I can't see anything in them and it only even plays for a few seconds before the audio (and I suppose the rest of the video I can't tell bc my entire screen is black) cuts off it's really annoying and I can't properly do many of my tasks because of it.

I'm required to complete training modules, however, I've been stuck for weeks because a video won't load and results in a "fatal error" pop up. The video refers to "love at first bread" and I cannot advance thru the course until I'm able to play the video. Please fix this!!!!

This app is just horrible. It randomly gets rid of progress I have done. As well doesn't record progress I just did. I just watched the same video 4 times over and it still refused to even acknowledge I watched it.

It freezes all the time and in the middle of a course. I have to close the app and open the course again every 20 minutes. Otherwise it's fine. Just cheesy training but that's expected.

Useless. Wanted to contact help so I've used mail which was given here in comments-got mail to use help icon or click 'menu' in corner. Problem is nothing like that exist! App is completely empty with only login space so do Web page, what's the point of giving us mail with outdated information. As I said I already did mailed them, and there's no 'help' button on Web page neither on app there's nothing to click.

Buggy and unresponsive can't even login because the app refuses to work

I was trying to get courses done at work and it only let me go through the introductory video which is part one and wont let me get through the rest of it! I'm not sure it's because I'm using my phone or what! Please help, I only have 2 weeks to get this done and its mandatory! Thanks

It barely works, plus the lessons are very condescending, and very cringy. You're trying to use memes to appeal to the young people who work here but it just annoys us. Everyone at my store hated taking these lessons, especially since most of us had worked there for 2-3 years before corporate mandated we do this "training" we don't need.

Condescending lessons even if you can get it to work. They literally train you like you have brain damage. The app itself barely functions, 5 of my coworkers and I sat around on it for an hour laughing at the dumb vids, and super common sense lessons. I can't think of a single reason why you'd need this, ever.

Can't login with either name or password, can't remember either because I haven't logged in a while. If you want people to login but can't log in, Send them a link in their email, not everyone is going to remember their username or password.

Besides being really amazing and helping me prepare for my first job, it's a well designed system that's easy to navigate. I personally preferred the website but the app was more convenient!

Worst training app having problem on multiple deivicws and have to restart this is due to unneccesary animations that freeze or glitch once you get into the training modules they have a nice condescending tone to them.

When I tries to login, it is showing chinese language instead of english. How to resolve the issue? there is no issue with my mobile, all other apps are working fine in english

Constantly saying that my login information is wrong when I'm literally typing it out what was given on the paper, and have logged in BTW so I know I'm typing everything correctly, and it is very frustrating.

It comes up as a 503 server error. We cannot login in with this to even to any of the courses or assign them to our employees so they can work on their courses. It has been like this all day now. Please fix this problem

Well giving it a 1 is even too much. I am a new team member and I was asked to download this app and it has taking like 12 hours and it still hasn't downloaded to account watch the videos and I'm just really frustrated so now I am just really tired and frustrated.

Logs me out a lot and has had quite a few glitches, I've had to delete and re-download quite a few times. Very frustrating.

This should be renamed Loading Dot Simulator because that's pretty much all you see. Oh, and unnecessary annoying memes that slow down the work. Maybe not have all these pointless "games" so it isn't hogging up all the memory.

Not downloading. Im trying to so i can get mandatory training done, but it wont begin downloading. Edit: the issue was quickly fixed.

i am a new subway employee and i need to create an account to be able to watch the videos. All i see in the screen is login. i dont know if I need to have my boss build an acount for me, but i just need to be able to watch those videos to be prepared

Wont let me log in... I kind of need to take these classes what is wrong with your app? I've deleted it and reinstalled and I'm getting the same message. Fix your app.

On most of them it says its pending. It won't let me continue. When I press on the pending ones it brings me to a blank page.

Terrible. Can't even login.