UrbanSitter - Find Babysitters
Wondering who the go-to babysitter is in your neighborhood? UrbanSitter has the list of babysitters recommended by your friends and trusted local groups, including parents at school. It's the word-of-mouth babysitter search made easy.
For Parents: Find, book, and pay babysitters with just a few swipes.(+) Find a babysitter, even for tonight!(+) Proven, trustworthy babysitters and nannies(+) Watch video profiles and read parent reviews(+) Fast, easy booking(+) Easily message or call babysitters(+) Pay babysitters using any major credit card
"UrbanSitter is the holy grail for moms and dads who yearn to hold on to their pre-kid social life."
- Pregnancy Magazine
"It's the old word of mouth with new digital ease."
- CNN
For Babysitters & Nannies:Land jobs that pay well and work around your schedule.(+) Browse babysitting jobs & nanny positions in your area(+) Set your own rates and keep 100% of what you make(+) Apply, manage, and accept jobs easily(+) Get instant notifications, message and call parents(+) Meet great families and build a powerful network
Category : Parenting
Reviews (25)
So far easy set up. Able to view potential jobs in my area. The only downfall is purchasing a membership first before being able to apply for jobs. Maybe a free trial to see if the app &membership are worth it first.
Agree with a previous post. Extremely difficult for parents to use plus none responsive support. It requires a background verification before you can contact the sitters but the feature does not work properly. I tried on the app and on pc, contacted their support, but the problem remains. One of the very few sites that makes the task of trying to give them money very difficult.
App works great and is easy to use. One functionality I would like that it doesn't seem to have is the ability to schedule jobs from the sitter's end. This way, if parents book via text message or phone call, the sitter can still keep their schedule all in one place, allowing them the ability to stay organized.
Looks like a fantastic concept and platform. However, not upfront with their pricing model. I spent time signing up, filtering, searching and deliberating. When I was finally ready to book a babysitter for $15/hour, they hit you with the monthly fee (cheapest total cost is $35!). Not cool.
You can't contact or book a sitter without paying the nearly $40 monthly fee. Even worse, they don't inform you of that until after you've set up a profile, posted a job, searched sitters, typed out your message to a sitter, etc. This app has potential, but they need to be more up front about the cost of the service.
Love the service (so far), hate the app! I've had several issues working in the app. Most common (as in they happen frequently) are: 1) tried to schedule an interview/job of some kind, finished entering time and hit enter, the whole thing disappears and takes me back to my account so I have to start over. 2) Enter the app and it won't connect to my account or show my activity 3) perform a search, go to message a sitter and when I go back it takes me out to my home so I have to search again.
Very expensive, yet still buggy (?) + scammy unsubscribe practices... This app is not a good value, and we plan to only use it long enough to find a few nearby sitters to book outside the app. Very poorly designed, with looping/repetitive prompts and unclear steps for basic things like managing active booking requests and sending messages. As far as I can tell the developers do very little beyond providing the app and running basic background checks, yet it costs $20+ a month. Buyer beware.
People have been so kind and friendly. Verification happens very quick, and jobs are matched in a precise manner. 5 🌟's !!!
Wow. Not a good experience here at all. The only sitter I liked never showed up. They made it hard to cancel and my account was charged for an additional month. Only way to contact customer service is by email. I asked for a refund for the new charge since I am not going to use their service but was denied any consideration.
New update ruined it. I cant view anything & nothing is working. Paying for an app/website I can't use 😭
DON'T WASTE YOUR TIME IT'S A MONEY GRAB It seems easy to set up your account and once you do, they hit you with a $35 fee in order to express interest in any job leads and when you stop, they keep sending you emails every day about every lead in your area. They don't offer a lower tier trial like a one month trial that's cheaper than $35. This app is not transparent at all.
This site is a scam . I have applied like for serveral different babysitter jobs , I've been on this for three weeks now . I had only one person get back with me . I paid for the background check which was $24.95 and still nothing!! Very disappointed and feel like I got scammed.
What a waste of time and money! I can't finish fixing the app and they said something went wrong, contact support for help.
What happened to this app? I used this UrbanSitter all the time in 2019, but now the subscription price has skyrocketed and the service has tanked. Example: when I upload a profile image, it appears upside down. No way to rotate or edit it. Basic functionality has disappeared.
Absolutely horrible QA and non-responsive support. They require identity verification before you can reply to someone's inquiry about a job you post, however, the feature does not work correctly. I've tried on android web&app and my windows 10 pc. It's too bad, I liked the candidates and would have probably paid for their service.
I love the service but hate, hate the app. When you create a job posting and you try to book a sitter showing as interested, you have to go through creating an entirely new posting. While you are waiting for the sitter to respond, it asks if you want to post the job for other sitters. Didn't I just do that?! I have found lots of great sitters, but the app and website make for a terrible experience.
None of the babysitters in our area have been active in under a month. Tried to book an interview anyway and found that there is a fee to even send an interview request. Didn't find that out till after going all the way through all the options. Uninstalled since this is just a money grab and not helpful to people on a limited budget.
Still giving 3 stars as your suggestions are things I already have going for my profile. Another thing i noticed is that parents are able to go in and change reviews, and lie in them. And there's no way to add a reply explaining your side of the story.
App will subscribe you to a reoccurring monthly subscription, but will not unsubscribe. To unsubscribe, you need to email their customer support, who will then pretend that you wanted to unsubscribe from their email mailing list, instead of the service. Adding a layer of scummyness to this is that the app prominently allows you to remove your credit card details ... but of course, the monthly fee would continue regardless of whether they have a CC on file or not.
Can't book a regular sitter for regular days and times (although they have a rebook features that makes it easier). Other than that, I'm quite happy with the service - very easy to find a last minute sitter - and the quality of the sitters.
I was very excited to use this app, and help out other parents! Of course with covid funds are a little thin. I was looking for promo codes, which I found many that said they were active, some were of course expired. Based on the reviews I'm reading I would love to have a promo code that actually works, so I can try out the app prior to spending my last. Hopefully I can get one, because I am ecstatic to try this app! Brandy
When I try to change my posted job or my email notification settings, the app says, an exception has occurred and if it keeps happening to contact support. There's no easy way to contact support in the app.
I downloaded this app 2 weeks ago and they still don't approve my profile. And yes, my profile meets the requirements. I tried contacting them, but the link to contact them doesn't even work; It says "error this page doesn't exist".
So many emails! Good luck shutting those off, the app seems to have an convenient glitch that won't allow you to. Plus, you can't do anything without paying an unreasonable monthly fee. $5? That wouldn't be too bad... $10? Seems a bit steep for the Facebook of childcare... But $20/month?!
Very Irritating!!! Why am I forced.to post a picture of myself to proceed, and when I do it keeps forcing me to select a picture multiple times!?! I finally just gave up after fighting it. Deleting from my phone NOW!!