VCA MySchedule

This app is driving me crazy!!! First there is a application error, so I can't call my clients....one of which has an emergency.....then it won't let me get it with my sign on from Mars....so I can't use it at all. IT needs to step up their game or stop trying to upgrade the app....this is SO FRUSTRATING

What a source of frustration. Constantly shows error. Asks me to sign in over and over. Can't upload photos to patient accounts. I have tried reinstalling several times. It's really a shame as the concept was good.

would be a great app if fixed. constant authentication errors. I can't update any patient info or photos

I use to use this a great deal to perform call backs, answer simple questions and complete simple "tasks" away from the clinic. Recent updates have removed the ablility to view records dermaticly limiting the app's usefulness.

I like that I can upload pictures to patient accounts directly from my phone. I cannot look at medical records on my phone. When I try to open up the PDF it is all symbols. I don't know if it is because I have an Android, because it seems to work on my friend's iPhone.

Helpful when it works, but more often than not it shuts down and has to be uninstalled and re installed to work. Not worth the hassle for the few things it can do

Rarely ever let's me open the app. It freezes after I punch in the number code 9/10 times. Very frustrating.

Have to log back in multiple times a day. Task notifications don't work. May want to update the app it's been over a year since the last update.

Useful when it works but will stop working suddenly ans repeatedly while I'm trying to use it. Updated the app/uninstalled and reinstalled but didn't seem to help

I like the app alot it's very helpful however for some reason I keep getting signed out and I need to reenter my email sometimes multiple times a day

since the update, i haven't been able to receive notifications for comm tasks or appointment check-ins

Constantly closes in itself. Very frustrating since not reliable

keeps freezing and the only fix is to uninstall and reinstall

I HAVE TAKEN MY FURRBABY TO VCA FOR 5 YEARS, NOW, AND WOULD NOT CHANGE, AS I FEEL MY DOG IS IN THE BEST, AND MOST CARING HANDS, I HIGHLY RECOMMEND VCA FOR ANY OF YOUR PET'S NEEDS... A PROFESSIONAL, CLEAN, AND CARING STAFF EXPERIENCE! 🙏👍🤗🐕🐾🐾🐾🐾MS. DANA WAGONER AND MR. "HUEY" 🐕🐾🐾

Easy to use. Great to plan out the day!

Never works. Cant even sign in.

incredible Staff and Dr. Kelly is amazing

Very rarely will open

keeps dumping me out of app

Runs smoothly these days with few hiccups. Very useful.

It's a good idea in theory, but it needs a little bit of work. I routinely work between two hospitals, and although I get the notifications when I have an appointment check in at the second hospital, I cannot see anything regarding the pet or the client. Therefore, I can't even call a client through this app when I'm at that hospital. It's very similar issue that I have with VCA messenger. The communication tasks are also somewhat glitchy. Despite having all of my settings on a do not disturb after 9 p.m., I got a communication task for Quest at 3 a.m. one night. It doesn't help that you can't see any of the notes related to the task or previous communication logs that have been documented. Honestly, the most value IC in this app is to ensure that all of my surgical patients are checked in to make sure I'm at work at an appropriate time those days.

ONLY for VCA employees. Pretty much a MUST if you are a doctor at VCA. Previously, I would have to take pictures and email them to myself then upload to woofware in order to add images to patient records. Now, I can take an image in the exam room and know it is added to the patient record immediately. Furthermore, I can annotate and even map masses/lacerations. You can also review and add communication tasks. My only big qualm is that it sends alerts anytime you get a comm task. This is highly annoying when NOT at work! It would be nice if there was a feature that turned-off the alerts when you aren't working (you can turn alerts off and on manually though). There are probably more features than I can list here that I would want added and likely more that I've yet to discover but I think that this is a great first attempt and will likely only get better and can help ease the transition to EMR for those (like me) who like to draw in their charts!