Category : Communication
It's not straightforward such previous ones. meaning you can't see or redial previous calls. You ve to back to contact and then select and dial it zll over. sometimes to it doesn't connect or tell you how much credit you have b4 the call. Totally not up 2my standard. it needs improving
this app is a joke. It send you a 4 digit pin and ask you to validate with 5 digit pin. after two years I may have to look for a new calling service. customer service fail to fix the issue. I was told to remove and install it again. I did that twice and still does not work.
Garbage. This app has given me a lot of trouble most of the time. You call a Correct number and the app tells you its incorrect, please try again......so frustrating. Still the problem persists, again you call the right number and the app tells you "the number you have called is not recognized, please try again ". I'm deleting this app after my balance expires
Why change the icon on google play store that your regular customers know to something totally new to them without any form of communication. This app is becoming a joke. I just changed phones and i cant seem to find the old app that worked so well on the Google play store..... instead they have this new app called V2 which is not user friendly. The new app cant intercept international calls that i place on my phone. BRING BACK THE OLD APP OR I WILL SWITCH SERVICES......
Pros: Better rates of international calling than most other international apps. Does not gobble your balance weekly or monthly when inactive. Cons: Poor quality abd static sounds continue to be the case. Customer service has improved.
This app is trash! I had to use it for an emergency call to the Philippines, it kept disconnecting, and worst it kept playing back a recorded conversation. At first I thought my mom was telling the same thing over and over but it was actually the app cheating you! If i can give this app a negative start I would!
Setting up was so much easier than I expected. Havent ran into any issues. Everything is simple and easy to understand, and call quality is much better than my last service.
App still need work. It looks like a webpage I used the recharge first one I had to call to verify and took so long and promised to wont talk long next time. I recharged today they got the money but they taking forever that is it. Boss is very fast compare to vip. Deleting the app!
I have been with VIP for more than 15yrs now.I love everything about them.They are very efficient,reliable and have great customer service. I will recommend that people should try them out. I already recommended a lot of people to them
The best customer service ever I have period! I had some difficulty issues on the new version I commented here my complaint, the customer service contacted me right away, my problems solved. Thanks VIPs !
This app has been working well then all of a sudden I can't dial using access numbers and the call via wifi are terrible.
My calls connect so fast with Wifi and the quality is great. The app works perfect with my account!
The app keeps crushing on Galaxy S20.
Reliable, occasional connection issue but can reconnect if you wait a while. They have good customer service
This thing never works doesn't use a data or network or as well asacced number that is provided ! HORRENDOUS Preety much scambags. Need my $10 refunded after many dtrugling days finally wored Horabil , they cant rmember my account and my name yet when i open every info including my car ia thier. the including my crdit card adress email. They know all the 2 SECURITY QUESTION ANSWER when you call to customer service ? ILLIGAL! They cqnt sole a problem but the aimple add anew crd or password !👎
The quality of sound is very poor and calls keep dropping.
It works perfect sometimes. Other times it is dead, when I need it most.
still waiting for a refund or the $20 credit key daughter put in my account. this is very bad service
Downloaded but cant open. Get "The device is unable to load page due to this error (net::ERR_CONNECTION_REFUSED)"
Very clear and I love the fact that you can record your call as well. 👍 👍 👍
Can't add a balance. Pages fail to load in app to recharge
not working after update, I can not make calls
Clear and best way to communicate internationally
The older version was great. This is a waste of money.
Works great. Thanks for the great service.
I can not get the voice of the receiver clearly and my money is burning for nothing
Great App! Makes calling my family easy!
I can’t even download the app. It stated it’s installed but I can’t find it.
Very helpful, very clear conversation using VIP
I had a technical issues with VIP app for long. After so many trials the technical support able to solve the issues and gave me free credit for the inconvenience. Finally I able to communicate with my family. Thank you VIP team!