• Virginia Medallion 1
  • Virginia Medallion 2
  • Virginia Medallion 3
  • Virginia Medallion 4

Virginia Medallion

Do you live in Virginia? Do you get your health coverage from Medicaid? If so, then this app is for you. Health insurance can be confusing. The Virginia Medallion mobile app is designed to make it simple for you to find and enroll in a health care plan.

How does it work?
• Easily compare health insurance plans side-by-side
• Enroll in a health plan that works for you
• Quickly find driving directions to nearby providers, hospitals, specialists and more
• En Español

The app works on your phone or tablet. And when you call, real people are available to answer your questions.

Get the most out of your Medicaid benefits. Enrollment is easy. Download and get started today!

*Important note: The Virginia Medallion mobile app is for residents of Virginia only.

Do you have questions or feedback? Call our Managed Care HelpLine. We can help!
Toll-free number: 1-800-643-2273
TTY: 1-800-817-6608

Category : Medical

Related searches

Reviews (30)

Mar. R. P. Nov 7, 2019     

It was pretty easy to use only difficult part is looking for a Dr . You need their address to make it go faster. But other than that.This went Perfectly!! I find this was nearly perfect!.found it very easy to find myself in the system. I had to change my plane due to poor pharmacy with only choices given for me to use with Anthem. And having to get referrals for all most every medication given to me. Some sent several times. It was just not exceptable for my care. But doing this was enrol Great!

Joh. C. Nov 19, 2019     

1- If I enter an address to search for nearby providers, the app doesn't correctly use the distance selected. (Have to use zip code). 2- I'm new to the program and choosing an MCO for the first time, but the app insists I enter a reason for changing MCOs from a drop down list and doesn't have a choice for choosing one for the first time.

Wes. E. Aug 14, 2019     

Is easy to use if it would actually let you enroll in a plan. it wont let me save the plan i choose says theres an error! I tryed again another day and it wouldnt let me login said client cant be found . So i just went to my current health plan and logged in with in seconds. obviously im a client. please fix these bugs cause it an awesome app if it would just work

mar. f. Jun 1, 2019     

The app was easy to use and contained info that was updated (unlike the website) and easy to find. It would have been better if I could search and enroll by practices instead of specific doctors.

Mar. W. Oct 21, 2021     

Wonderful app, easy to use. I wish there were more options,ie assistance for people who are in need of housing that have limited to no means, work from home opportunities,rides to appointments.

Dan. B. Jan 16, 2021     

This app is great I had to change insurance for all three of my kids. It was very easy extremely quick and the upmost convenient I would definately recommend to anyone that's in this program

Jos. P. Mar 9, 2022     

Easiest process ever! You don't have to sit on the phone having things explained or feeling rushed to choose. Read, compare at your own pace!

Suz. Oct 31, 2019     

Easy to change plans, but the app doesn't give as much information on each plan as I would like, and can be hard to search for specialty providers.

Lin. B. May 13, 2019     

TOO MANY ERRORS. I cannot select a plan without getting the "Cannot process request" error. I can't fill out my birthday online so that's why I tried the app. Nothing is working. I don't want to have to call. So inconvenient.

Dan. M. Jan 31, 2019     

Having to scroll through calendars to enter your birthday is a hassle. When looking for a provider, it only lists a fraction of the providers found on the site. In comparison to what you can do on the site,the app is limited.

Eli. H. Jan 9, 2019     

Tried to enroll online and I couldnt do it. Took a chance and tried the app and I got everything done in less then 2 minutes. Faster and easier to navigate.

Sam. M. Jan 29, 2020     

Easy to use. Would have been easier had the providers names and address etc all been correct and MCOs been in one listing. There were five listings for a certain doctor, all with different addresses, offices, MCOs, etc.

And. P. Mar 17, 2021     

Why would there be a number to call about changing providers if they have no athurization for the purpose to change one? I litterally tried to be a new patient but after 2 attempts not only did the doctor not accept, but she left and now everytime I attempt to change Im always drawn back to square 1.

Lea. L. May 9, 2019     

So far, so good! The app downloads quickly, is simple to understand, easy to access and navigate through, and very convenient to have! :)

Tin. B. Mar 25, 2020     

So far its been okay. I would have liked more information to be available while choosing my provider. I ended up calling offices and then coming back to make a choice.

Min. D. Oct 28, 2020     

Useless app!! Doesn't even have the dr listed on here that I'm going to use but has all kinds of dr's listed that are no longer in the area and has left area many years ago!! Fix your app!!

Jes. T. Feb 17, 2020     

Super easy to use. My only critique is that it doesn't seem work over the weekends when the main office is closed which is ridiculous.

Yon. Apr 24, 2021     

Nice and easy to use. It allows me to select provider for my wife in less than 5 minutes. It would take longer if I try to do it by phone.

Dav. F. J. Nov 14, 2019     

It's really very basic and not really useful. It doesn't tell very much detail about benefits or other pertinent information.

Ste. R. Nov 2, 2020     

This app wont let me complete my enrollment. It keeps saying cannot connect to server. Try again later.

Gre. C. Nov 4, 2019     

Easy & logical user interface. Well designed & thoughtfully considered.

Jen. L. Nov 18, 2021     

Very quick and easy to use. CoverVA needs to link up with this app creator and get an app set up like this

Hea. T. May 31, 2022     

Very straightforward and easy to use

Bev. S. Oct 20, 2019     

I downloaded the app but when i try to open it Everytime it'll say sorry cannot connect to server that's why it got a 1 star rating.

Tab. P. Jan 1, 2020     

So easy to use! Just didn't like the fact I couldn't find my kids doctor on there as primary care.

She. H. Oct 2, 2019     

Very easy to understand and quick versus waiting for a call back from customer service Mco hotline.

Aim. O. Jan 5, 2021     

Doesn't work. I put in my info and it says I'm not qualified to us their program, but I'm holding the card and have had my active account for almost 3 years now.

zio. w. Apr 29, 2019     

Most of the information is wrong,whether it is numbers,patient acceptance, etc.

Ann. W. Aug 3, 2019     

if I try to enroll online it wont let me enter my birthday, if I try enroll on the app it wont let me finish and save keeps giving me an error message.

Sha. S. Jul 2, 2020     

I haven't had it long, but so far it has need easy to navigate and helpful.