Category : Shopping
No problems I've had with the app, but I have to take off stars due to the point system. You have to have so many points to finally earn a reward. I have ordered with the app over 15 times (I eat viva too much.. i know), have yet to earn a reward and still have over 1000 points to go. I'd definitely say I'm a loyal customer, but im still "aji status" according to the app. People will probably order more if it was easier to earn rewards.
I just updated the app, and have not been able to log in to my account since then. I have repeatedly tried resetting my password, all resulting in error messages. Waiting for the reset email responses alone has taken over 10 minutes each time. Until this is resolved (and I hope quickly!) I won't be ordering Viva.
Good app. Easy to customize the order. Only downside - wish it had the ability to store more than 1 credit card. I use different cards depending on the order, and it's a nuisance to keep typing in numbers.
The app will not let me log in to my account. I try logging in through my fb account and each time it said I can't log in without an email, so I request to change my password and it won't let me because it's associated through my fb then it starts all over again. I love viva Chicken but this is an issue for me.
You can use it once, then it just stops working
Great restaurant, but the app has failed... no longer works after the last update. It crashes every time i try to place an order.
Crashes all the time
Only getting 3 stars because your app don't work. I just download it for the first time. This is my first time here. The food looks delicious! But it really bothers me that the app doesn't work. First impressions are everything to me. It was disappointing!
Can't order, app either spins indefinitely or crashes after loading. 6 months later, still doesn't work.
The card does not work on the app it continues to spin and never actually loads. Has been this way for months. Not able to add funds either
Very quick & easy to place order through app. It also has lunch special included in it (2:30 pm to 4:30 pm Mon to Fri)
App has problems adding funds to Viva Card. Very frustrating to make an app order. App could use a pay with card option.
When you download the app and open it, it tells you an update is available and takes you back to the app store. I tried uninstalling and reinstalling but it keeps me in a loop - open, update, app store, open, update, app store. I can't open the version I just downloaded, which doesn't seem to be the latest so the app keeps sending me back to the app store to download the app I just downloaded.
Whats the point of having an app if they won't accept your order, not sure if it gets saturated but it just won't take my order after like 20 times trying
Always have trouble with loyalty program on the app and I never get credit for my purchases.
I'm also stuck in the update loop. tried uninstalling and it still doesn't work.
Can't order anymore app keeps crashing. Please update for Android 10.
Haven't been able to login via the app or the website in 6+ months.
Add the ability to add gift cards to your app balance.
does not work . crashes when trying to order
The Viva Concord Mills is MUCH better than the Indian Land store. Indian Land doesn't fry the fried rice real good and the sauces weren't yummy like Concord. I was disappointed .
app is not working tried to add food and app just closes
No way to scan or input past orders
So I binge on the fried yucca with the sauce and always one of their specialty drinks. Family Meal with the Peruvian rice is our Tues night favorite. Can't beat the quality for the price.
it says to update app but their is no update available
Place order and they bring it out to me every time.
the app used to be good until the update
This is a surprisingly well made app for a restaurant. Amd Viva Chicken is delicious 😁
update sucks .. can't order anymore
I would like to give an actual review for this app, but it crashes anytime I press a button after launch. I would say that is a showstopper.