Vooks

Like all the people below paid for a subscription and now can't login as it gets stuck on the retrieve subscription page. This is happening on multiple devices. I've emailed and raised a support ticket but they haven't got back to me. It's been well over than a month too 😕

It has good stories when the app loads and work but, it won't let me go past log in screen because it tells me subscription has expired and click to update payment and the payment is up to day and I have proof it came out so I click update payment and then it says error, your subscription is up to date, so go to use the free trial and it not letting me cast view it

Paid a 1 year subscription, but lost my access after the 7s day trial ended. Sent an email to the developer but they still havent resolved my problem!!!!! How hard can it be??! Edited: App is working now, there was a delay from IT department. Thanks

*EDITED* FINALLY working properly after months of updates promised. Use to be Wonderful... I reached out to the developer regarding a bug which no longer allows casting from the app. I sent screen shots and recorded the specific issues. After some back and forth I was hopeful that I'd be able to use the app however, the cast function is still not working. This basically renders the app useless for my purpose. Please fix the cast button.

This is a good app. My son and I enjoy the books. Visuals and sounds are good, as a voice over reads the words become bold. The variety and options are growing. However, unfortunately a few of my sons' favourites have disappeared without a trace. It would be great to get a notification or a warning. Or even an option as to where those books will be able to be bought or downloaded. Vooks, please assist me in this regard. Where can "Duck on a bike and Duck on a tractor" be found online or bought?

Quality stories, beautifully narrated, and amazing yet simple animation that keeps the little ones spellbound! Five stars indeed!

Why is this even advertised as free... The first thing you'll have to do after downloading is registering and then it'll be $4.99 a month.. I'd like to know what exactly I'm paying for before I start paying...

My daughter loves this app, we found it through class dojo. My issue is that I've paid the monthly subscription fee and when I try to log in it keeps saying my free trial has ended and I need to update subscription option. And I've done that but a message comes up from Google play saying that I'm already subscribed to vooks. I've checked my bank and the payment is pending. Any help would be appreciated

Customer service reached out and helped me cancel my service. I hope they can get the technical issues resolved because it has a lot of potential. My kids really liked it when it worked.

My kids and I love this app. About an hour if stories together every night is part of our routine now. Sadly, the app hasn't been very responsive lately. It seems the touch screen stops responding once you pick a story, which wouldn't be that big an issue, except much of the time the book will jump to a random spot half way through the story, or near the end, even though we've never stopped a book half way and sometimes it happens even on books we haven't read before! Sometime it just closes.

When we get the videos to play it's great. But I added videos to my library and when I go to play them, I cannot play them from the library. There's also no option to select to play them versus just clicking on the video. When I search for a video and then click on it it also does not start playing. This is very frustrating because it takes several minutes to actually play a new book. The videos/books themselves are great and my toddler loves them.

This app is absolutely one of my favorite! Everything in it is made with such quality! The rhythm, clarity, and tone of the voices that read the stoeies are delight ; The music and soundscape are sublime! Extremely well done, and appropriate! The pictures are fair to the illustrations in the book, they are beautifully paced and move smoothly! It's nothing like the cartoons or shows for kids that are offered nowadays, where everything is so fast paced, loud, and dizzying busy!! Excellent job!

It's a great app for engendering the love for reading in children. Often, I mute the video and read to my 2 younger ones while the video plays. The recent update seems to require more processing speed than before. It is very slow on the lower power devices which means some frustration when the kids are using the app alone on their own devices. Also while the video is playing, if the screen is accidently touched the entire screen gets dark with the options to II, X etc. It is very distracting.

Latest update is really painful. For a few days we couldn't even log in due to technical issues, but even when that was fixed the new app version is much, much slower than the old one. I can no longer zoom in on books to remove black bars. I can no longer see time remaining on the progress bar to tell how long a story is. Did I mention it's really slow to navigate around in the app? We can no longer view the book list in landscape mode, instead switching between portrait and landscape.

Very good stories, and updated. Don't always agree that titles are age appropriate according to how they are graded due to difficult vocabulary and subjects. I would like the option to have the story tellers voice switched off optionally. To read a book it would be great to have only the background music/sound on but no narrator. The narrator will be the parent or child. Awaiting your feedback.

Hi, Pros: Beautifully designed books and animations- I loved it. Cons: In the young age children are learning to read. And honestly I expected to have an option where I can switch off video mode and my child could read a book by herself and see the same animations in the background. Other wise this becomes lazy "reading" rather than motivating my child to read better (when she is in the mood or as school homework activity). That said, another idea would be (a bit farfetched and a lot of development :)) I would use voice recognition when a child reads a book to highlight the words (as in read correctly) while reading mode. Which would cover amazingly both worlds (listening and actually reading opportunities).

After a couple months using the free teacher's membership I've decided to change my review from 5 stars to 3. After the first week.. i started getting ERRORS when trying to play some videos. Some works fine. Others don't. MANY don't. I contacted customer service twice. Each time was told to tweek my devices and it would work. Have followed through and still MANY videos not working. SIGH!!

UPDATE: We've liked this app for a long time but lately it has been slow and restarting or freezing randomly. Very frustrating for the kids. ORIGINAL:So far my kids (6 and under) really enjoy it. I homeschool and this is great for the younger kids when I'm trying to work one on one. I would love being able to make my own playlist that automatically plays. It would also be nice to have an option for them to be able to read the stories themselves and then push to the next page for the older kids.

Loving this app! Our 4 year old has autism...he LOVES books and he LOVES his technology, but he has a difficult time sitting still. The animation added to the stories give that something extra he needs to make it through a little bit longer story. We like to add it in to our reading time! It's fun to see his eyes light up when he sees the same book at the library or in our own library at home. We can't wait to have more stories available and for the app to be accessible on his kindle.

The content offered is great. The download feature is a nice addition. Being able to connect to our Chromecast is great. We have several devices that have Vooks installed (S21 Ult, Note 8, iPhone 8+, Tab 7+) and they all have had a hit or miss when it came to using Chromecast, but since the last update for Android 12.0.2, it will cast, but play two different stories on our screen and the Chromecast simultaneously. All my Android devices have this issue. We've installed twice.Also, Dark Mode pls.

Great app overall. I am a bit of a book buying addict so this is a great way to try new books and the animations are so fun. I would love an even bigger selection, hopefully in time that will be the case. My daughter is deaf and uses cochlear implants so any books on disabilities and hearing loss would be amazing! As well as books about sign language.

Was great, but after the recent update, won't let me log in and keeps on asking to subscribe, although I've subscribed. Looking forward to have this issue resolved, otherwise I'll need to end subscription. **Edit** It's now working flawlessly, however I would like to suggest that the developers allow playlist management, and should also generate a few playlist by themselves, e.g bedtime playlist, Numerical playlist and etc. Secondly also allow the auto-play option of the next video in line.

The app is really a good idea and I enjoy every story... but there is a big problem... The app crashes and I have to uninstall and install it again if I want to watch a few stories. This is really disappointing and gives a really bad experience. Please developers... You should fix it or you will lose many customers.

For the price, the book collecton is too small. More importantly, there is no way to select books by reading level. If you want to let your 3-year-old to read a book, you probably need to spend 30 minutes beforehand to go through all potentially viable options to finally find one that's appropriate, content- and reading level-wise.

Horrible update! My password works to log in, but doesn't work when I'm trying to change my password. Navigation is confusing, and it won't rotate to navigate horizontal. If I hadn't already paid for the year, I would delete this app. So disappointed, considering we loved it so much before.

Best app for kids vocabulary and screen time. Need more content though

The latest update is completely unacceptable. You have to press on the screen 4 or 5 times to get it to do anything. Its is not responsive at all. My grandson's favorites list disappeared and auto play no longer works for the lists on the home page. I won't continue to pay for something that doesn't work. :( please fix this app!

The app was great but seeing too long on devices are bad for eyes.

Concern from a subscription father Even though my children loves this app, this previous update did not improve the app. The problems that I have encountered were: -painfully slow to start and stream -not able to cast to tv anymore -the new interface is not tablet friendly. (From browsing to displaying) -when enlarging screen, the stream restarts and delays...previous version did not have this issue -not able to view selections outside of vertical view Not to complain, but not an improvement

Fantastic concept! Used to work beautifully in earlier versions but has become so glitchy lately with the updates and it freezes and restarts every time. Extremely frustrating for us and our 3 year old as we continuously have to restart it. Please fix this so that we can continue enjoying these beautiful books!