Category : Communication
I think that this VPN is good as outside of leaks it worked very well. WebRTC leaks were the problem that I could not get fixed despite several hours of trying various options to prevent the leaks. I contacted the company and was told to use a certain browser extension for the WebRTC leaks. However, firefox no longer supports the recommended extension nor does firefox support hardly any other extension dealing with this issue. Firefox also precludes the use of "config:" now.
VPN AC is great for p2p and torrenting. Double Hop download speeds are very fast too. The app is also intuitive with multiple aspects of the VPN being user configurable. In addition, the advanced settings and their effects are well described. Finally, customer support has been SUPERB; they respond quickly and thoughtfully.
not sure where the reliability complaints are coming from. In my time as a VPN.ac subscriber I literally haven't experienced so much as a single interruption in service or dropped connection, the speed of the connection is always well beyond that which you'd expect, documentation is excellent... considering all of this in combination with the price and the standards that the dev team/company holds itself to, I feel like 5 stars doesn't do them and the app justice. Thanks devs! Cheers!
It has a few problems here. It runs great with no problems on my main pc running Windows 8.1 Pro, but on Android it keeps disconecting, usually when the phone is locked but it eventually got better.
Amazing app. I'm writing from Zhejiang, China. The connection is instant when I connect to it. No lag, almost feels like you aren't in the mainland. Try the Canada server. Recommend it for people going there
I cant use this on my Android TV. It goes sideways and i cant use the controls. All other apps are fine. Updated to 5 stars. the app you can find on their website works great for android tv. wish it was on the play store tho!
Absolutely amazing, especially if u r in China, speed is constantly reaching the maximum bandwidth I have which is around 100Mbps and VPN can get around 85~90Mbps easily. With this app it really make ur internet life in China much more tolerable.
I have been using this VPN for almost 2 years and worked perfectly fine but recently has difficulties to connect with servers and most of times doesnt connect at all. Please fix the problem.
The app doesn't indicate the state of VPN correctly: when I open the client, it shows 'disconnected' status while it is connected in fact, and vice versa. App's icon disappears from the bar.
The performance of their servers from within China has declined dramatically since mid-December. Current download speed is <1Mbps across all 'China optimized' servers, on both my work and home connections (2 different ISPs). UDP port functionality is extremely sporadic. TCP generally works okay. Customer service hardly respond to tickets, and when they do they refuse to acknowledge any problem with their servers. Hope they can fix their server speed soon.
In China, when nothing else would connect, this app has been a lifesaver! Often not great bandwidth but always pretty reliable to connect for WhatsApp etc.
I thought the well documented battery problems were the issue with my own Moto X, but it turns out it was the privacy-minded VPn.AC was the reason I had bought a battery bank. I'm very sorry to say that it was this App that was draining battery like nobody's business. I'm sure it's great at what it does, but by just letting it have one hop to a near continental IP address, it sucked so much energy out of my phone I HAD to purchase a battery bank. This is UTTERLY ridiculous to the point my phone (at 100%) would restart at less than 5% rendering it impossible to start. You - VPN.AC really need to go back to basics. I'm sure you offer a great service, but to general surfers like me who don't access 'dodgy' sites, just want privacy, you've burnt your boat for now. I will be wanting my money back ASAP
Perfect VPN, tested it all over the world and working flawless (China, UAE etc.). Support is quick and knowledgeable, always replying within an hour!
best VPN for china and by far! I have tested and paid more than a dozen VPNs since 10 years and this one is my default app for 5 years in a row (I always have 2 or 3 paid VPNs installed). Kudos to the devs.
This VPN has NEVER let me down. BLAZING fast speeds at only $8.50 month? Great company with great values. Would recommend this to anyone who values their privacy!
Used for many years but major speed drops these past few months. 1/20 to 1/30 of standard connection speed. Unacceptable
The servers dropped after few minutes. This is not reliable. Not acceptable. i have those cheap lifetime VPNs also and their connections doesn't drop. Bought this VPN.AC to move away from lifetime vpns but i guess it is mistake.
Just renewed subscription and am unable to log in , no servers available and the app isnt responding at all. Tried uninstalling, reinstalling...nothing...
In response to another review this provider claimed there is no refund policy, in fact in past they had. Later they claimed that I got the refund, contrary to 1st statement. They also claimed service is working fine in UAE n said "this is your ISP issue", they don't have an idea there are just two ISPs in UAE, if you can't offer a reliable service don't put on user that they dont know, you aren't the only techie here. They can put users in serious problem with regulator and authorities.
I unsubscribed and they were supposed to return my $12 but they didn't. Very unstable in UAE, don't waste your money as the solutions/stories they give are technically accepting between the lines (if you are a techie) that they can't make it work in UAE.
Fantastic. Reliable. Customer service is professional, prompt. Best VPN I have ever used.
Fair enough, after my previous criticism; one of only a few VPNs that still has some working connections on Android during current crackdown in C N. Performance is poor, but that goes for all VPNs at the moment.
I've used many VPN services, for over 10 years, and I must say that VPN.AC has always been my main go-to service. It's the most secure, fastest and most reliable out of at least a dozen that I've used, be it small or big services. Apps aren't as fancy design wise compared to some others, but the functionality is pretty much outstanding. I can only hope that they will include support for the Wireguard protocol in the apps, a much faster protocol than OpenVPN, which they already support.