Web Help Desk for Solarwinds

Help Desk by Helwig Development helps you manage your tickets on-the-go.
Help Desk is the first native, Solarwinds-compatible Web Help Desk app. View your tickets and update them wherever you are. Login, browse and change tickets
- even from halfway around the world!

More features (including search & filter) are on the way!

Category : Productivity

Reviews (8)

Joh. H. Nov 2, 2018

Having an actual app for the web help desk is fantastic. Avoiding having to find a desktop or print out tickets is a dream. The App has a lot of potential. I cannot believe solar wind has not been doing this on their own.

Sim. H. Nov 13, 2020

Does not work, we have adfs integration this app needs further improvements

Sco. D. Jan 28, 2017

I've entered a FQDN and still get Network Timeout error.

Tay. L. Sep 13, 2016

Somebody doing what Solarwinds should have. 10 stars for that!

Jas. A. Sep 5, 2016

Please add the ability to view group tickets and have notifications and I will gladly pay money for this app

Rya. E. Mar 17, 2017

Very suspicious. Doesn't work at all (network timeout, same as everyone else), and asks for credentials without ever connecting.

Ant. V. Jul 13, 2018

No updates for Android they developing only for ios

Ros. R. Mar 20, 2017

Username or password is incorrect? Nope. FQDN is right as well. Never got logged in even after uninstall/reinstall.