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Wellmark®

Health insurance — at your fingertips.

Get easy, on-the-go access to tools, resources and insights that help you manage health care spending and live a healthier life with the new Wellmark mobile app.

SAFE AND SECURE
To see your claims, coverage, digital member ID card and other information related to your health insurance, you must sign in or register for myWellmark®. This keeps your personal information safe.

KEEP TABS ON CLAIMS AND SPENDING
• Estimate your cost of care for procedures and services before you go
• View detailed claims information, including cost breakdown and status tracker
• See how close you are to meeting your deductible and out-of-pocket maximums
• Determine potential copay or coinsurance costs for in- and out-of-network services

KNOW YOUR COVERAGE INSIDE AND OUT
• From preventive care to emergency services, browse an extensive range of benefits
• See exactly what types of services or drugs are covered by your plan
• Keep track of which medical services you've used, which services your plan allows and how many services you have left for the current benefit period

GET MORE OF THE INFORMATION YOU NEED
• Find the closest in-network doctor or facility, and get driving directions
• Get health answers over the phone with one tap of a finger
• View and email your mobile ID card for easy, on-the-go access
• No need to remember your password — simply log in securely using fingerprint or facial recognition technology*

THE WELLMARK APP IS ALWAYS IMPROVING
This isn’t the end of our work in making health insurance less complex — it’s the beginning. Keep an eye out for many new app updates and features coming throughout 2019.

*If supported by your mobile device.

Data charges may apply from your wireless carrier.

Continued use of GPS running in the background can dramatically decrease battery life.

Wellmark Blue Cross and Blue Shield of Iowa and South Dakota, and Wellmark Health Plan of Iowa are Independent Licensees of the Blue Cross and Blue Shield Association.

Category : Health & Fitness

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Reviews (30)

Mik. M. May 18, 2022     

This app is so darn slow. Feels like old days of dial up. Plus have start and clise app about 3 times before it finally loads right!

She. H. May 26, 2022     

The new update is making the sign in screen jumpy. Please fix this glitch

Z.. B. Dec 5, 2020     

The bad thing about this app is that if you don't login for a long time, it'll say it can't show any information. This seems to be a cache error or possibly a security feature poorly disguised. Anyway, I figured out if you logout and log back in, you don't have that issue. That being said, people in the middle of issues aren't troubleshooting. There needs to be a notice added explaining that they need to login again. I gave 4 stars because I can find what I need and the layout is intuitive.

Deb. T. May 12, 2022     

The app rarely works. I tap in my password and it freezes every time.

Tea. N. Jan 30, 2021     

I got this app at least a year ago for easier access on my phone. It worked well for a while, and though it had some glitches that could have been improved I was happy overall. However, now it will never let me log in. I don't use it on my phone very often, I usually look online, but whenever I would try it would tell me that the information is unavailable at this time. This has been happening for months. It was convenient, now it's just disappointing.

Joe. Z. Mar 31, 2022     

When I open it just flashes and won't stop for me to log in . I just updated amd same thing .

Mel. P. H. Feb 9, 2022     

Finger print log in never works! Frustrating! I even uninstalled & re-installed and still mostly doesn't work. It prefilled with my log in then disappeared

LIS. M. Jan 15, 2022     

This app is very aesthetically pleasing. It's a pleasure to log into my account and have everything right there on a dashboard... TY

McB. Jun 17, 2020     

Crashes upon loading. Once the login page displays, it crashes a second later. I don't have a new phone with the latest version of Android; what I have has been around for years and there has been plenty of time to ensure compatibility.

Jus. R. May 12, 2020     

If you do something as simple as switch to another app for a single instant you must restart using this app from the beginning. That involves waiting for the login to load, filling it out, and navigating where you were. You could say there are privacy concerns but this is my phone and only I have access to it. All that accomplishes is making the app harder to use

A. G. u. Apr 10, 2020     

This is the worst app I have ever used. It will not let me log in. I have reset my password 3 times and it still won't let me login. It says that "User ID or Password is incorrect." I had no problems logging into the older version of the app. It won't let me register a new account because I already have an account. What is the problem here?! How can the email address be incorrect if it sent me emails to reset my password then send 3 confirmation emails saying my password has been changed.

A. G. u. Oct 7, 2019     

Broken since Android 10 update. Worked fine before the latest Android update, now it just starts to open and then closes back to phone's home screen. Update- tech responded to problem and app now works as it used to. Good app, and more important responsive support.

A. G. u. Apr 23, 2020     

Biometrics so not retain. Every time I close the app (or logout and close app) it forces me to re-enter my device password. And yes, biometrics work fine in other apps. App layout seems beneficial, if can correct issue with biometrics.

A. G. u. Feb 2, 2020     

This app sucks. I have to delete and redownload most times just to let me log in. Pretty much everything, IF I can even get in, is all unavailable. With how much we pay for the insurance you'd think they could get a better app.

A. G. u. Feb 8, 2019     

wont open just keeps buffering. no problems with old one. New one has only worked once. Have uninstalled and installed three times and still will not work for me.

A. G. u. Feb 26, 2020     

I cannot get into the app. I've re installed several times but keep getting the same error never that content is unavailable. Used to work great.

DHK. k. Apr 6, 2021     

After login, after hit all claim, the deductable and maximum are gone, also not able to switch to check out of network information. What happen. (I was able to check for those on and before April 1st) Update April 5th Thank you for your response and fix the issues. Sadness to say I send issue though "message" option in my BCBS account, up till now 18:33 CDT, I still haven't receive response.

Eth. J. Jul 12, 2020     

Only lets you login correctly a few times then will say you don't have access to view anymore. The only way to fix is to clear data and restart. Very frustrating

A. G. u. Sep 4, 2019     

Won't let me log on. I tried changing the password, still doesn't work. My user name and password work for the website...but not the app. I uninstalled it and reinstalled and didn't help. Pain in my butt, but I'm not going to the Dr and get charged an arm and leg for this pain!

Gar. T. Mar 30, 2021     

The app is all but useless. Rarely can I ever get into the app. I've set up biometric sign in which on all my other apps works great. On this app alone it tries to sign you in but fails so you must resist to trying to remember the password which I've not used because I don't open the app because I can never get in.

Jaz. S. Jan 27, 2022     

Never works. Can't even get past the main screen.

A. G. u. Oct 11, 2019     

Trying to get logged in is very difficult! If you do not memorize your login info it will kick you out of you change focus to look up the info.

A. G. u. Feb 4, 2019     

Useless app. Doesn't remember user ID. Several features in the app direct you to another website and you have to enter user ID and password for each of them.

A. G. u. Feb 1, 2019     

looks amazing!!!! easy to navigate and find information. easy ways to find and contact customer service if needed.

A. G. u. Feb 14, 2019     

Went to Messages, then tried to go back to the home page and it basically crashed... blank, unresponsive screen. Did anyone test this?

A. G. u. Sep 13, 2019     

This is the most useless app ..yesterday I spent an entire afternoon jumping through their hoops.finally called receive help chged password ..only to be told that it was incorrect .. so done with this app.

A. G. u. Jun 26, 2019     

I registered online then downloaded the app and app says I either have wrong username or password. However I can still log into website. App is useless.

A. G. u. Jan 8, 2020     

I've only been able access the app once in the last couple months, any other time the content is unavailable.

Mik. &. K. B. Feb 15, 2021     

I can't log in. It says wrong log in information and while I am trying to enter my password it shows biometric lock, but it won't unlock

JA. Feb 24, 2021     

Biometric keeps claiming my password is incorrect, but won't allow me to actually enter my password as it kicks back to biometric.