WellTrack - Interactive Self-Help Therapy

Unable to use the app. The login page asks for an email address "to login or create your new account" but never actually lets me log in. It repeatedly tries to create a new account. Entering my email sends me directly to the new account setup form despite being able to sign in on their website. I'll revisit this rating as soon as I can after this issue is fixed and the app becomes usable.

I liked using it for the first month or so, but I had issues with the app logging me out. If I'm not logged in, I won't get the reminders to track my mood. After logging back in, I still don't get those reminders which defeats the purpose of the app for me. The settings for those reminders is set to on, but it's not working. This app has some serious bugs that make it unhelpful in the long term. Also emotions are shown on a graph using colors. It is not colorblind friendly

The app has good info and is definitely useful for finding out what activities make you more or less stressed. I think the app would be much more useful when you use the option to link your data to a psychologist at the school. I asked support if it would be possible to link my data to a provider not associated with the school, but they never got back with me (its been 2 weeks).

Its pretty decent, does its job when it works. The main annoyance I face is the constant logging back in and having to change my password again because it kicked me off of the app and makes me log back in. Happens maybe once a month and sometimes it just gets to the point where I ignore and forget about the app because it kicked me off and was tempted to uninstall if I wasnt told to install it by my counsellor.

I enjoy using this app to track my moods but it kicks me out randomly and every time I try to log back in, it says that my password is incorrect even though I know it is not. So the only way to get back into the app is to reset my password which is very annoying, because I know that the password I am using is right. It has been doing this ever since I download the app. If I could find another app that was similar I would change to that one just because this password issue is so frustrating.

Downloaded this app after seeing the advertisement for it at my school's clinic. However, when i tried to fill out information they didnt have a racial category for South Asians. It's shocking that the team would miss such group considering we make up for a significant proportion of the society. Going to delete the app now because clearly it was not intended for someone like me.

It would be great if I could actually use the app. Everytime I put in my full name, password and email, then click the "I understand..." box, once I try to open the account it keeps saying "Oops you need to fill in every field" or something really close to that. All the fields are filled in! Ugh.

I was redirected here after signing up through the Canadian wellness together program. The app is riddled with accessibility issues, and it's completely unintuitive, like they rushed the app without doing any testing. Aweful.

I think this app is wonderful, but I'd like to see an option to put past moods in. Usually when I'm really happy or really upset I don't think to write it down. Having this option would make the mood map more accurate.

App is normally very good, but I have been unable to sign in for weeks now and I literally need my records from this app for an upcoming therapy appointment. I am having the same issue others are reporting where I am unable to sign in, no matter how many times I change my password.

This is a very helpful app. I use it weekly and appreciated it in this lockdown time so much. I really liked the courses and the option to sync with your counsellor.

The app works ok but results of my input is not available on the web site. Support has not provided any assistance.

App does not function as expected. Clicking on moods for mood check does not work. Repeatedly had to sign in. Rather disappointing. Uninstalling.

Continuously signs users out. I have an institutional account, and the app won't prompt me for the institutional affiliation and sign in, so now I can't use my account.

Only able to track mood unless you have a organization to pair with. Not a self use app. So unable to give a fair rating.

Completely broken, cannot even get past the login page. app takes you to a website with missing and broken links, not possible to finish signing up.

Currently having trouble logging in with my email. Use forgot password link and it gives me an error message. I love this app!

Missing ability to edit a mood check-in entry. Also would be nice to be able to edit timestamp for mood check-in.

Why do you have to wait 5 weeks to be able to do a single course!!! There are so many other apps that do the same thing and give you FULL ACCESS without having to be in an association!!

awesome when it works..but I have to keep uninstalling and reinstalling it. Also buttons are finicky.

I like the app but it constantly signs me out, which drives me nuts when I'm just trying to quickly record an emotion

This app has really helped me cope and identify my problems. I feel a lot better and I am improving!

Constantly have to reset password ..way to frustrating to use.

The app is good for the most part, but PLEASE add an option for preferred name

Stopped connecting in this update and the previous version after this update

Don't want this app. Good job making a well tracking app.Thousands will use this I hope!

The courses don't work, it won't open up

I can't get passed registration as I'm not being sent the verification email

Pay to use app! 14 day free then charges you for "helping yourself". No thanks!

I like that it reminds me to check on my mental health