Westpac Global Currency Card
It’s the simple, secure and convenient way to shop, whether online or overseas.
The mobile app helps you manage your card on the go. You can:• View your wallet balances and transactions• Transfer money between your wallets, exchange money, remove wallets and change your wallet order• Add wallets and load money anytime through BPAY® or when in Australia, visit your nearest Westpac bank branch• Report lost or stolen cards and change your card PIN• Change and reset your username and password• Access 24/7 emergency assistance for lost or stolen cards
Where do I purchase the Global Currency Card?The Global Currency Card is available at a Westpac Australian bank branch and is available to anyone who is over 16 years of age, has an Australian residential address and satisfies our ID requirements (you do not need to be a Westpac customer). For more information visit www.westpac.com.au/globalcurrencycard.
SecurityYour money is protected by Chip and PIN card security with the Visa Zero Liability Policy, protecting you from any fraudulent charges or unauthorised purchases*. Learn more about keeping your mobile secure visit www.westpac.com.au/mobilesecurity.
SupportCall us 24 hours a day, 7 days a week: Within Australia: 1300 797 470 (local call cost) Outside Australia: +61 2 9374 7102 (standard call charges apply)
Things you should knowDownloading the app is free. Please be aware that you may incur Internet data charges through your mobile network or Internet service providers for using the app whilst roaming. Information is current as at 25 November 2013. You should read the Westpac Global Currency Card Product Disclosure Statement (PDS) before making a decision and consider whether this product is appropriate for you. Obtain a copy of the PDS online at Westpac.com.au. This information does not take into account your personal objectives, financial situation or needs and you should consider its appropriateness having regard to these factors before deciding to acquire this product. Westpac Banking Corporation ABN 33 007 457 141, AFSL and Australian credit licence 233714, is the distributor of this product. Rev Australia Pty Ltd ACN 117 378 953 AFSL 401610 manages the Westpac Global Currency Card product for Cuscal Limited ACN 087 822 455 AFSL 244116, an authorised deposit-taking institution and a member of Visa International. Cuscal Limited is the issuer of the product but does not take deposits from you. Westpac is not responsible for and does not guarantee this product or card or your ability to access any prepaid value or the use of this product or card. Internet connection is needed to access the Westpac Global Currency Card app.
* Visa Zero Liability Policy covers Australian and New Zealand issued cards and does not apply to ATM transactions, transactions not processed by Visa. Cardholders should notify their issuer promptly of any unauthorised Visa use. Please consult your issuer for additional details.
We support Android™ 2.3 and above. Android is a trademark of Google Inc. BPAY® is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.
Category : Finance
Reviews (28)
This app is horrific to use. Asks for user name and states I have the incorrect one. Freezes all the time. This should just be fully integrated into the normal Westpac app so you can change currency etc through there. Called and messaged about this issue and no one had been able to help and when I said that the reviews of this app have this issue all customer service agents acted like it's the first time they have heard it. Think I will have to cancel these cards and go back to Travelex where it was less admin and they are way more willing to help and not ask if you have "restarted your phone?!?" Or "delete and reinstall app?!!" 🤦♀️🤦♀️🤦♀️🤦♀️🤦♀️🤦♀️🤦♀️🤦♀️
This Global Currency card is poorly serviced. It does not alert you when your card appears compromised. It has security flaws in the app. My card was compromised and they have not fully refunded my funds even though my claims have been accepted in February. I have written and made several calls and am still awaiting some kind of a response. I signed up for this travel card assuming it was backed up by WBC, apparently they are not linked directly to them and are operated independently of WBC.
Doesn't work! Unable to log in. Asks a Security Question which is not one of the ones originally answered when setting up at time of activation. Westpac online help suggested I use the browser version.
Attention to the bank management, this so called the global card is just a trash. I loaded A$2200 into the card, now it is completely useless and my money is stuck in, no way to withdraw my Aud currency back to my account at all. Needless to say in overseas, I loaded the card before I went overseas, and found the cards did not work at all.
simply useless....one of Australias biggest banks can't even get an app to work...pointless. you cannot log in. says password error, so you try to change which says "password changed successfully" then error wrong password when you go back to log in! westpac fail big time
Have been using it for 2 years for my daughter travelling alone overseas. Allows me to help her manage her budget and also purchase currency needed on the card. Easy to use once you get the hang of it.
No way to find out your username again. Need to use a browser. Only a reset password option. Card scanner is horrible and inaccurate
Like to move around the prioraty currency to not loose twice on exchange rate. Won't let me do this. The exchange rate itself is 3% less than any other bank would charge. Here goes the "benefit of no bank charges "!!
It is inconvenient to have to use a separate app for the travel card. Why cant this be managed with the normal westpac app? Comm bank travel card system is much easier to use.
Totally rubbish. I cannot log in as it wont recognise my password. I then set up a new password but it wont recognise that either. I deleted it and have cut up the cards and will go to another bank.
It does not work. If I want to change the password it does nothing st all. The page freezes
Absolutely useless, decided to stop working and nothing will bring it back, Give it a big miss.
Very poor experience. It would be convinient to be able to manage the travel money card through my Internet banking app
Unimpressed. Agree with all negative feedback. This app is unreliable. And a total disgrace.
iPhone version has a touch id to unlock with a fingerprint but, not on android version.
can't update address details without calling customer service. it should be part of the normal banking app
Terrible app. Asks me security questions I never setup. No pin or biometrics. It's a terrible app
similar to other reviews, the app is asking a security question that I never set up an answer for. I also question why this is a separate app and not just part of the standard westpac app
This App is useless can't even log in even when my username and password work on the website
Ditch this hopeless app and integrate the card to the actual Westpac app.
it is horrid forgo pass word so try to get another one ask for user name than says all ready in use fix it or I will go else where to something that works
Like others, it asks a security question I haven't set up!!!!!! useless
Not really user friendly. But it does what is suppose to do. Not the best app I have used ever
Asks for security question, but there is no way to reset the security question.
Poor. Minimal functionality & can't transfer leftover funds back into bank account.
Shocking. Can't even get into it. Needs to be chucked in the bin
prompts for a security question that i never setup
Tried using the app a year ago, could not log in no matter how mant times I tried. I'm heading overseas again and thought that perhaps they may have sorted themselves out by now. Still can't log in - seems pretty pathetic from a big four bank. Time to switch banks for overseas travel seeing as though Westpac don't seem to care about improving customer experience.