Wetzel’s Pretzels

I've used this app for years. I had to reset my phone recently and now I cannot log in at all. My account login was with Facebook and it doesn't work. I tried to make a new account with 3 different emails and that doesn't work either. It just gives me a blank page that says "Ok"

Used it and didn't have enough money loaded so reloaded it up to make up the difference and the employees said it can only be used once. Ended up giving me cash for the first transaction and re-ringing it up. Was a HUGE PITA since a line was growing while we figured out a work around. I say get rid of loading a credit card in app and just stick with using it as a reward card or truly make it a working app. I will not use it again.

I've loved to go to Wetzel's Pretzels for years now, and now that I know that I can get rewards for it, I love going there even more. I don't have any login problems, nor any rewards problems. Amazing app. My favorite feature is the fire pretzel button.

Manager at store was very rude, contacted them said they gave me a reward....but hahaha I can log into the app. Tells me email or password is wrong...so I sent for a temporary password, and still won't let me log in. App is not working and tis is very frustrating. Would be helpful since the app does not work, if they would send out the rewards on a card.

Broken app. All it's good for is stealing your info. I try singing up fine but then app doesn't update my info or rewards. I log out and try signing back in and it tells me login invalid. I reset password and it still says log in attempt invalid. Nice going, app suits Wetzels really well.

I got the app to use its reward program, but when I went to the wetzel pretzel store to redeem my free pretzel, I was told the app's rewards are ONLY usable in the US?? Like, what's the point of making the app available to countries other than the US if you're not going to let people outside US use it?

Absolute trash of an app. Doesn't let you confirm your email, you can't even login if you try changing password. I liked werzel's pretzels but I'd rather go to Auntie Annie's cause at least their reward program works.

After downloading the app it does not allow me to create an account with either Facebook or email. It gives an error message every single time. Very dissapointing.

It's just doing this, it works on iPhones, but Android version, it signs out after twenty six seconds. I don't know why it was doing this up still to this day, It still signs me out of the app. So I'm just not comfortable opening an app and signing in everytime. I was able to redeem my reward but only by taking a screenshot.

I've had major issues w/this app for two years . Last year, I went to redeem my free birthday pretzel and the app wouldn't work. Store wouldn't do anything to help since they said their app is run by a subsidiary company. This year on my birthday, I went to the store again. Same thing. The QR code is there. Store said it wouldn't scan. Store would not honor it. I asked for a phone number to call and their response was that I had to email. It has now been 3 1/2 days and the issue is not resolved.

Email verification does not work. I emailed for more help, they sent a response asking for more information and a screenshot. Sent it two days ago, still no response. Deleting app.

Trash! Can't even verify my account with the email link been it's a week I've tried multiple times. app still trash will not let me create an account. Stores don't accept punch cards anymore they say download the app I say app doesnt work they dont bother to respond to that

Can't log back in. Whenever I try to log in through Facebook, it doesn't work. I try to reset password only to be told that doesn't work on accounts connected to Facebook.

I cannot log into my account! The Facebook log in is unavailable, it claims every password I use is wrong and the temporary password that the app sends to you doesn't work either.

App works, only complaint was the Valentines BOGO coupon offered had a wrong expiration (it said it expired 2 weeks ago but was valid). the rewards program could be explained a little more as well.

I am offered a free birthday pretzel and it's good until May 4 and it won't let me log in. I have tried to reset my password 4x and it won't accept the newly generated temporary password from your own e mails therefore blocking me from getting my birthday reward!!!!! (which expires in 24 hours!)

It won't let me log in and I've tried 2 different emails. I request a new password and it says not valid. Been trying for some time now. Bad experience

App no longer works. If the company spent a little extra money to get the app working, they'd probably recoup their money in no time. Two different times this month I would have purchased pretzels had I been able to use the app.

App does not work. After resetting password multiple times and re-installing the app still does not allow me to log in.

The app keeps closing when I open it. I had money on there and it keeps showing up as empty . I just want to love this app because I love wetzles !

Used to be a great app, now it won't launch on my phone! I tried all the standard things like restarting my phone, clearing cache/data and even uninstalling the app!

Update: I can now login & see my rewards & reset my password. Still can't signup/in with my Facebook account though. At least it's working so I can use my reward & earn rewards though. :)

The app doesnt work i have the free pretzel from black friday and ive been trying to enter i tried everything nothing works ill give it a good review if its fixed because nothing works trash!!!!!

I prefer Wetzel but always go to Anne bc of their reward program. tries Wetzel app today tried to sign up 4 times and app closed and gave me an error. Will stick to Aunt Anne and just deleted the app.

downloaded the app, it claims there's a free pretzel, but it won't even let me activate the account, so i can't get it. Really disappointed.

Best Pretzel App and Store Ever! I would highly reccomend to anyone going to Wetzel's Pretzels! (You also get a free pretzel if you sign up on the app)

Activates account but doesn't register. Can't login, and password reset doesn't work.

OMG, I accidentally logged out, now I cannot log into FB nor reset my password because FB won't allow it.