Whitney

This app is absolutely horrible. Took a picture TWENTY TIMES of one check and still won't accept the check info. No WAY do I have the kind of problems depositing check with my other mobile apps as I do with Whitney. And because your brick and mortar banks are not many, features like check deposit not only are convenient, they are also absolutely necessary. My nearest branch is in another STATE people! This is such an issue that I've considered ending my relationship with the institution because of this service failure. Get it together, or you are going to potentially lose customers because of this. #badapp

The app performs only the most basic functions of a mobile banking app. Other banks such as chase offer far greater mobile banking accessibilty. Sure, you can check your balance on all your accounts, and the information is relatively up to date, but the more complicated features such as mobile check depositing are fraught with ridiculous bugs that make you submit and resubmit at least 40 times just to get a company check deposited. The camera program within the application cannot properly adjust zoom levels enough to successfully make deposits. You can't transfer to outside accounts, and God forbid you run across a bug that you think might be helped by reinstalling the application.... last time I tried that it took a solid month of calls to their customer service line just to get my accounts unlocked to where I could even use an atm... I only give this app two stars because it does allow you to check your account balances, that's it. Don't expect the kind of user interface that chase or any online bank would offer. Be safe and just don't download this if you have to use whitney/hancock. The bare functionality of this app already convinced me to open a chase account and the more I use their app, the more I want to move all my funds there and completely cancel my whitney account.

The activation code I put in will not work on the whitney app but works just fine on the website. I had the app on my old phone for 4 or 5 months and worked just fine. But since I got a new phone and redownloaded the app it's not even letting me log into my account.

Very unreliable app. Everytime I need to use it, I can't because of some petty reason.

Crashes too much. I mainly use app to make mobile deposits and check balance. When the app stays open long enough to do that it's fine but it crashes far too often hindering these basic tasks.

The only benefit this app offers is the ability to deposit checks, but it refuses to recognize the amount on the check, or it can't detect the edges of the check, or it can't read the signature. Absolute garbage.

Would not accept code, kept saying wrong phone number

I can manage my bank account. Its very simple to use.

Won't accept activation code. Tells me its unknown, while the webapp (phone emulator) accepts it???? S7 Active

Never in roll online yet try to they said I did ,so if I did where,is login

it asks for activation code every time I try to use the app

The app stopped working

I'm writing this from my new Nexus 5x to inform the developers that they need to update the firm's latest imaging APIs as the camera is messed up (upside down and skewed side to side). Please fix the issue as this is my only way to use Whitney Bank while living out of state. Please fix or I'll have to change banks.

Can't Deposit Checks: I am unable to deposit checks using this app, which makes it useless. The app says the image quality is bad, when the check is perfectly clear and showing all 4 corners as requested. During my 5 or so attempts to deposit said check, the app crashed once and had to be reopened. I am using Android Marshmallow. Others are complaining about this. Please fix this.

I have used several other banks' apps and Whitney's is definitely the worst. It constantly crashes and when you are able to get in, it is mostly useless. Their online banking site isn't any better.

The app constantly crashes or doesn't open at all. It really isn't worth having for all this trouble.

The app worked good for the first 3 months or so but after that it wouldn't loaf anything so I thought I should Uninstal it. Don't do that because you need to reactivate the account and the enrollment doesn't work so now I don't have access to my account.

This is a crappy app that never works. The few times a month i have to use it, it never opens. They really need to get the glitches together.

App froze on me and now all of the words on the app are messed up and I can't read anything on the app...pretty useless now.

Ever since last update more than half the time I can't get my login page to even come up

This app has become complete garbage. It is unusable on the Galaxy S5. Each time you try to deposit a check, it either can't locate the camera or locks the phone up COMPLETELY! Whatever recent updates were performed are the culprit. It previously was decent and you might as well not even have an app.

It's a very old style app. Can't even check ehat is the minimum payment of my credit card. Worst app.

I've had this app for a while now and it works just fine. Everything I need is right there with one click of a button.

No matter what light option, focus, or frame is used, the app still refuses to accept the check image.

As many times as I've actually successfully used c this app, there were more times where it didn't work. Glitches galore!

The old app I could deposit checks fine. This one never "finds the image". I can't take the pictures anymore clearly, and I have the latest Android with a very good quality camera. This app is useless without that function.

App won't even run on Android 5.0 Lollipop, Nexus 5. It used to work well. Come on app programmers, are you going to let a 30 year customer leave? BR TELCO's app still works on Lollipop.