Category : Business
the council website is so difficult to use I tried to go into my account to update my information and cannot find my profile to update it it is so all over the place why can't they just make it simple and straight forward For users. And the mobile app OMG 😲 don't even get me started another bad idea I have to wait a very long time to confirm my email address like a day or so I think the council top dogs need to have a Emergency meeting and rethink the hole think because it's not workingout 😖
Works well so far. I didnt have my bin emptied on the date it was ment to be. I reported and they came on the Monday.
Terrible! What is the point in providing a "Report it" App when each option asks you to report either online or by phone?!
Decent app reported a problem and a few days later it has been resolved.
What's the point??? You spend time filling out a form and then 10 days later it gets closed with no feedback or comment from the person who closed it.
Never respond what's the point of making an app if you don't get any response whatsoever. Garbage, well done Wigan council 👍🏻🤔
Still waiting for reports to be acted on
useless doing the job for you
App started to work now constantly doesn't. Uninstall and reinstall still doesn't work. Another product by Wigan Council taxpayers waste of money
No reply or response after a month. 3 nudges and still nothing.
Why have a report it app and never fix what I report?
Don't get any feedback from reports. Tried a second time to report something and still nothing.
This is an awful app. it's very limited and awkward to use. dosent always work and the response from the council is 4 times slower than telephoning them.