WPS Premium Subscription

Update, for the past year product has been working without glitches. Less expensive than Microsoft with less options but very compatible and functional. beI have a yearly subscription and it no longer activates. I haven't been able to shoot this trouble so far. Am contacting service a second time. Maybe due to phone change one year ago. Now I cannot even open a basic document or PDF file. One star until paid service is reactivated. Wish me luck

Subscription paid but inaccessible. Cannot connect to restore purchase option. Receipt received but still ads throughout. Developers inaccessible. 1 star. The actual word processing program is very good and I have used it for a number of years but I am sick of the subscription issue turning up every year.

I have purchased the premium version since 2016 but IT IS NOT WORKING now, i have contacted the company many times and still they didn't solve it and they stopped responding to my emails. I haven't get benefits of the subscription for 2018 as it was gone without using the application. So my comments just about the communications and dealing with the their customers, otherwise the software is excellent.

Having bought the premium version that expires every year, that's mine doesn't expire until May 5th of 2022 it has stopped working and is asking me to repurchase it when the expiration is not up yet. I'm still using the Samsung S10 that I was using over a year ago, don't understand all the trouble I'm running into trying to still use it. for what they're charging I believe it should be a forever purchase not a purchase every year I'm not leasing program I'm trying to buy it

Here we go again !! I've used WPS office for years, have regularly paid the recurring annual premium for the premium product, and periodically, when I change phones and download WPS office again, my subscription is not recognized. The last episode of this problem was 2018, and now it has happened again. I paid the renewal premium on the premium product on October 3rd, and now the app asks me to purchase the premium product, which I've already done. Please fix this problem !!

This has for years been my go to word processor, simple and easy to use. But recently on ALL my devices its become unstable, slow and a pain to use. I've uninstalled and then reinstalled with no updates and still useless. Its proving to unstable on my two devices and forcing me to rediscover Microsoft word.

Terrible. Premium subscription fails after every app update and then wps office premium reverts back to standard. Reinstalling not helping, numerous emails to developer support sometimes resolving this, but after next update it's happening again. Last time support just ignoring my emails. Going to cancel subscription paid for all year. Scammed.

I want to cancel my subscription also. By the contact form I asked how I could change the pricing options. The answer I received stated I Must wait until the current subscription ends, then purchase the yearly plan. Also, was told on WPS website would get a discount for sharing on Facebook, which I did, but no discount. Further action will be requested through Google, in accordance with Google's Refund Policies.

Premium Won't work, very unstable. Downloaded free version as instructed. However it never updates, says it is already installed. Never got ANY to use premium features, even after uninstalling and reinstalling. Terrible support, but lots of ads. Too costly for poor usage.

I had this back when it came in the Play Store and paid the ONE TIME fee. They changed the membership so your paying monthly. Nothing more than stealing from the people who bought under the one time fee terms which says a lot about the developers. No thank you.

i can't get this app to do anything. I've tried taping it tight together, no good, tried leaving it apart, no good. tried several different ways to get the app to work, to no avale. i really like the app. but its very limited even when u pay for it...if there's someone, developer of the app, or someone that knows how to get it working, maybe I'm doin something wrong... i dunno!! wanna keep the app but not if, i can't use the features it says it has. i would rather try something else

LAST UPDATED 2018! Twice now I have paid for the premium app and yet I STILL can not find out even access it! I've even went on their main website which states I have an account but I guess until I find the app (which yes, I installed) I'll not be able to use the product that I have paid for.

Don't pay for it, there is literally no support available. I sent questions on my billing and technical support, but no reply and I have been waiting for weeks

I purchased the premium version to convert a pdf to a document. The app didn't work it needed a font pack. I paid £9.99 for a font pack and it still doesn't work I would like a refund

I had the main WPS office in my mobile device over an year but i didn't used it at first, DONT DOWNLOAD WPS OFFICE... I had an important work today and it was urgent to make a PDF but i did a mistake and used this app instead of trying another, this is not a bot! I don't write much reviews but today i had to, this app keep crashing and crashing and the pdf was corrupt, all things were gone... Use anything but not this stupid piece of garbage.

Don't buy this app. Trying to fool people. Ads do appear even after purchasing this app and still I'm a ordinary user not premium. I reinstalled this app but of no use still. What's the purpose of paying for this premium subscription and still an ordinary user. With pop ups asking to go Premium.

I was happy with this app but unfortunately kingsoft office doesnt recognize that I have it and keep putting adds in, I have a subscription which is due in October but they are continually wanting more money. I also paid for my office and now it's full of adds.

Such a scam. The dev decided to make the app full subscription mode without thinking about all the people that already pay for this one time purchase premium subscription. I do think the subscription is good and all. But why you have to lie? why dont refund us so we can at least be peacefull about it.

This used to be a good product. Now...not so much. Too many problems and it's difficult to find the tools needed. I'm going back to Mobi Office Systems.

Same as others. Purchased the premium subscription, but now this week I start seeing ads. Very frustrating for an otherwise good app.

Paid at one point before timley subscriptions. Now my payment means nothing still have ads and they switched to monthly or yearly payments. Several Devs have been doing this double money grab.

These people are fooling you, don't download this app. It's useless. If there would be option for —999999999, I would surely give. Don't download it. It is full of glitches and do not work properly. Even not any subscription is there

Still waiting for a reply to several emails regarding purchased subscription that is NOT working regardless of following the developer instructions displayed on Google Play. **This is clearly not a functioning program upgrade.** I'm requesting a full refund.

It's a useless app. You need to pay the same price even after downloading this app. You don't get any free access to premium features even after downloading this app.

paid 590rs for annual wps premium subscription but not yet activated. i have emailed admins, whatsapped them but they are wasting time and not activating my premium services for which they already charged 10days ago. pls assist or refund my hard earned money.

I paid for a subscription and it does not work. I tried to do the whole restore purchase thing, but that does not work too. Please help or refund my money.

They keep telling me that I need to renew my subscription even though I had made a one of payment for no adds. Seems like a very dishonest company.

Excellent. Would be nicer if there was an option of paste as formatted and paste as text under menu - view

I had purchased this premium but can't avail even after signing with same google account. and reinstalling both the apps.

Does not work. I bought this app and it is of no use. Still the main app is showing me as a normal use and premium features are not accessible