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WSSC

WSSC Mobile provides the customers of the Washington Suburban Sanitary Commission with tools to pay their water/sewer bill and to view and report water emergencies. The app also provides information on current WSSC news, job openings, and contact information. Users can connect with us on Facebook, twitter and youTube through the app.
Note: There is currently a $2.25 service charge for making payments by check or credit card. These fees are applied by the payment service vendor, not WSSC. WSSC does not store any of your financial information.

New Feature! Customers can now submit their meter readings through the app. Note: This only applies to customers who currently submit their own meter readings. For these customers, the app now allows you to submit a photo and meter reading data.

Category : Business

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Reviews (28)

Tod. P. Aug 11, 2020     

Utterly useless. I went to report a problem. It correctly located me on the map but said I couldn't proceed because I wasn't in Prince George's County, which I certainly am. Even when I entered my address manually it said I wasn't in their service area. I guess I've just been sending money into the ether for all these years!

A. G. u. Nov 18, 2018     

Keeps closing itself, doesn't allow me to complete the online form for a permit. Using Samsung Galaxy 9

A. G. u. Nov 22, 2018     

All other utility apps are free of charge, it would have been nice if no $3 service fee is applied using this app to pay bills.

Ner. Nov 5, 2020     

Totally useless. Tried to report a water main break. App says address not in service area. Address is in PG County. 😬🚮

N. D. E. Jul 24, 2019     

very nice and easy to use. will definitely recommend

jak. G. Oct 2, 2021     

Don't bother trying to use for day use permits. You create an account, enter your personal info, click on permits, enter your personal information again, click on permits, personal information is blank so you have to enter it again, click on permits, enter personal information, go back to permits, enter personal information again, click on permits, enter personal information, and then - nothing.

Luk. K. Jul 10, 2019     

Updated this app and it's much faster. Great!

Mic. S. Sep 9, 2021     

Why the hell would a water app want access to my pictures? To hell with you. I am pissed. Would not recommend

Mar. G. May 6, 2022     

Nice to have another way to pay.

Put. P. P. Jan 16, 2018     

This app and their website are worthless. I downloaded this app so I could purchase a permiy, but it keeps asking me to register, even after it says I've already registered(which I have), so I can't continue to the page that will allow me to purchase the permit. It's happening on their website as well.

Las. H. Jul 15, 2018     

Its worthless

Car. F. Feb 14, 2018     

It's so easy to make a payment I love it

Elg. E. Feb 10, 2017     

Why do you need to access my files?

Dus. R. Aug 27, 2015     

Tried to look at bill history and it was completely blank. Payment history was there. It looks like it charges $2.25 extra to pay your bill thru the app. My bill amount said $0 so I have no idea why. This is only good for looking at outages. Only lists phone numbers for contact us, no email or way to get technical support. Not worth it to download.

Dav. M. May 12, 2015     

Nothing more than a mobile Web page.

Rac. A. Jan 19, 2015     

Very basic, useful for showing outages but not much else

Che. J. Feb 27, 2015     

Wish that when you enter your information that it would pick it up a lot better instead of saying "unavailable"..The app is just OK..nothing extraordinary about it..

Jul. B. Feb 5, 2015     

Clean water always needed Thanks

Joh. C. Feb 28, 2014     

Basic functions are potentially useful, especially reporting service problems while mobile. Unfortunately this version appears to have substantial stability issues. Contract bid and job listings are probably useless for 99.9% of users. Installed on Samsung Galaxy S3 (for now).

Fra. N. Dec 21, 2012     

Good app but you have to pay a $3 service fee each use. It's bad enough we already pay $44 a year for "account maintenance fee" not to mention $60 bay restoration and a front foot benefit charge.

A. G. u. Oct 22, 2012     

Now works on my g2s thanks to upgrade

A. G. u. Dec 11, 2011     

Great idea, but does not work as advertised. Tried to report a water main break but app would not complete the process. Uninstalled, called it in.

A. G. u. Aug 23, 2012     

App does not open. Just hangs then I have to force shut.

A. G. u. Dec 3, 2011     

An app from my water co? It does what it needs to do for an app of my water co.

A. G. u. Apr 20, 2011     

Great App Thanks. WSSC.

A. G. u. Oct 7, 2012     

I tried loading and unloading this app 3 different times and it still does not work. It will not open on my Galaxy S3. This app is a piece of crap!

Jos. F. Jan 9, 2014     

App did absolutely nothing. Un- installed after 15 minutes of trying to get it to work. Don't bother. Best to just call.

Kim. S. Nov 2, 2015     

App works worse than the mobile version of the website