Yatra – Trusted Travel Partner

They are complete cheat. They took the money for cab booking and didn't book any cab nor gave any update regarding it. Also they don't have proper customer service. The only mode of communication is mail where they don't response quick enough. This app put me in the condition where I had to cancel my trip, I had to cancel my hotel booking which cost me money and they are also not giving back the amount I gave for booking cab. So please dont use this app. Choose costly one if you have to but not

The app is very slow when it comes to seeing your bookings. Horrible experience. It's considerably faster when making a new booking. Also, most of the time when booking flights, it cancels out in the last step stating price change.

Pathetic.Once you open application the 1st thing you will get is an error stating no internet connection regardless of whether you are using mobile data or Wi-Fi. When you search for a flight, it may hang in between.If by 15-20 attempts you are able to search flight and get the list, most likely you won't be able to book ticket as you will get error of unable to reach server.Best part is that these issues had been sitting around for atleast 6months and yatra do not care.

Yatra has disappointed me again and again but this time was the limit. As usual until you not cancel your ticket that means asking money back, yatra is good to you. I cancelled my flight directly with the airlines and trying to get a refund from yatra till now. It keeps on showing me error, call center doesn't pick up calls, their AI also doesn't respond. What am I supposed to di now? I have been a regular customer, but this is it. For sure never in the future and i will advice ppl against too.

Yatra app is completely ambiguous and cluttered. I booked a flight to Istanbul. While booking it mentioned that meals are paid. After booking it came to my notice that there are no free meals. When i contacted the customer care they said it's you have to pay for the meals in flight. Moreover Indigo offers multiple prices for booking as per your add ons while there is no such feature on yatra app. Worst application. MMT and Goibibo are much transperent in terms of pricing

Worst customer service I've been trying to connect with them for multiple times amount debited from my account but there is no revert from them plus you can only connect over mail there is no phone support for rail bookings which makes the whole process slow its been over a month now and still I haven't recieved my train booking refund , worst experience.

If there was an option of. 5 star would have given that. Booked my ticket. Cash got deducted. Never redirected to irtc page, didn't receive ticket nor got any msg from yatra. In nutshell no ticket no reference number to refund the amount nothing!!! Unable to find connect with yatra ppl too. Such a useless app waste of money and time!! Very disappointed

Even if the airlines cancel the flight and refund full amount from their end, yatra charges a non-refundable convenience fee which other apps don't. If we cancel the flight, I understand. But if the airlines itself cancels the flight, even then they don't refund full amount. If they are charging a convenience fee to provide users convenience, why not initiate refund immediately after flight is cancelled. We should only go and start the refund initiation. Also the support chat window is a joke.

I have booked a package to dubai and mauritius with INR 2LAKH . When i booked the package with initial amount, they started to make changes in the itinerary. Worst of all i have my flight tomorrow but they haven't provide the visa for dubai. I have been calling them from last 4 days but all in vain. No one bothers to solve your problem. They didn't even bother to reply your mail. When contacted a senior, he answered " you just contact the concerned person" Never ever book anything from YATRA.

Worst app ever. Money got debited, got my booking confirmed, but it never showed up in my bookings list. Absolutely no way to reach out to the customer care either. Finally i had to make a new booking in the last minute to travel

The app is very easy to use. I am using it for quite a long time. The offers on this app are awesome. Whether you are booking domestic or International flights, trust me you shall actually be paying the least amount. Go and use the app with confidence

This app is so useless, I have been trying to contact customer care since 2 hours, they don't provide with any contact no. The only thing they provide is a chat box, which doesn't even open for ages Please don't use this, if you want to book the flight in emergency, My amount was redeemable from previously refundable flight, and I wanted to know the status for the same , this is quiet irritated for a person to wait and not have clue about the refund and not expected from such a pronouned app

I wanted to cancel the booking and the agent is not cooperating with the full refund as they haven't made any bookings for hotels or the package. The booking was also not updated on the application itself. It would be great if I can get the refund as soon as possible.

There is no way to contact them whatsoever. When you call on the number provided on the website, the call automatically disconnects in after a minute and you hear only the automated audio. The chat option in the app just goes blank after the first input itself. An international flight I booked is cancelled and date changed. It is not even reflected under my booking on the app and website.

My flight was cancelled itself.as per flight itself cancelled policy then full refund should be initiated but you deduct my money on behalf of convenience fee. even i got email from go air that full amount refunded to the merchant. In your policy there is not mentioned for deduction of convenience fee. I hope you will resolve my issue and return my money.plz don't offer promo code as a token of gratitude.its not beneficial for me.

Cheaters. First app shows low rates and when time comes for payment it mentions that some promo code (may be even God doesn't know that) is applied and if you don't have that payment option you have to pay full without applying coupon and price jumps simply by 35-40%, how cheap and unethical trap is this?? Why don't you show full price while customer starts search ??? Cheaters.

I booked a hotel. The amount got debited from my account and credited to Yatra account but no confirmation or any email from them. I tried to chat with them. No response. Raised a complaint in their website. No acknowledgement. Are these guys genuine? If there is no response soon and if my money is not refunded, I think I have to register a complaint with Police. –––------------------------------------ Saw your response. I have already raised the complaint in that link but no response to that.

Horrible App and horrible experience. They don't have customer care number and didn't bother to reply back to your email. If the flight is rescheduled there is no option to contact them. This company is a fraud and looting people. Will never book tickets from this company.

I had very poor experience with Yatra and that also Twice. For international flights cancellations refund these guys took more than 40 days. I was tortured a lot by them more than 20 time i called there pathetic customer service. Now second thing be very careful to book tickets with their Cancellation protection. You need to claim refund from some third party which is really irritating. Please please Don't Ever book tickets from these guys until they change their process.

They don't give refunds, error message comes every time.this is a good shrewd tactic to usurp money.Vistara has confirmed return on 9/3/22 to yatra.but they didn't return money to bank account even on 9/4/22. Now they have stopped responding on mail as well. A good nexus to loot people. Now after I Post this, their computer generated message will request me to mention the problem in brief (,which I have already done).but ultimately, money will not be returned. Legal Avenues should be explored .

I booked a valley room in marriot through Yatra and when i reached hotel, they told me Yatra booked a mountain view room for us which is 4000 cheaper than valley view. So i paid specifically more for a room while I didnt get it. The hotel ppl were having all valley rooms unavailable by then so i had to settle with mountain view. Now i am tryinh to raise the issue in yatra app but the chat support goes blank after the select the booking step. I want my refund and fix the damn app

Yatra protection is fully waste. They just selling the insurance on there website. Once you cancel the ticket, they just tell now it's your responsibility to claim. They just wash their hand in getting refunds. Previously I booked tickets on cleartrip under full refundable on cancellation cleartrip took full responsibility to refund my amount to my account. I no need to do anything after cancellation. Will not book tickets on yatra anymore till they took responsibility of refunding the amount.

Fraud.Spoiled vacation.You ask for something and will get something else.No way to contact face to face with any Agent.Never ever book any vacation through yatra.Hotel booked looks marvelous but on the spot;they are junk.If you complain to concerned person(so called travel coordinator),he will stop picking your phone only. Totally frauds.

Very worst app don't try to book bus tickets by using this app. I were book a ticket amount were debited from my account but there is no ticket confirmation and finally they didn't re fund my amount.

This is wrost app. I received a mail about my failed transaction that amount auto refunded from yatra and it will be credited 2-3 working days in private bank, the given date has been expired but till now the amount not credited.

Was a really good service and not so great app. But the app is horrible now, with payment not able to complete with any mode.

I had a worst experience with it. I have booked a ticket and the IRCTC window got stucked and the tickets got automatically cancelled. I didn't got any refund regarding it