Category : Music & Audio
Above and beyond customer service! I had an issue with my Samsung 9S not downloading music. I called CS and talked to Jared...he was the kindest, most patient rep I have ever spoken to. There was a bug with this Samsung phone somewhere, but he and the IT staff was able to fix my problem. The app itself is easy to use and has a huge selection of music. Great app if you are an instructor.
Good value and music selection. Biggest issue is that once I create a playlist, I can NEVER delete it from the app. Even if I go to the website and delete the non-wanted playlist, it still exists on the app (un-installed, re-installed, completely different phone, clear cache/data etc... the old playlists are always there). So it is difficult to find playlists as I can neither organize, sort or hide them.
Very frustrating to use. It constantly freezes up which is not good for teaching a class. It takes multiple attempts for playlist to download. The premade playlists are handy but that's if they download and play. Switching to a more constant music source, would keep the app if it was less glitchy.
I gave this app a 3 because it does what it says it does and i can find lots of great premixed playlist, however, the app crashes, A LOT. I've had the player stop playing during class, which is super embarrassing, when the phone says app isn't responding, my only choice is to close it and try to reopen it again.
the downloads sometimes dont complete. the player needs to be uninstalled and reinstalled as it stops working and sometimes in playback of a download, it will keep repeating a song even if the player indicates its not. when it works its good. needs to fix bugs.
I cancelled my subscription and got a email confirming it was cancelled and I still got charged and they sent me a message saying I need to delete the app to cancel but it also says deleting the app won't cancel it.. I have only used the app 2 day's at the beginning of my 30 day free trial and it sucked! Songs cut off half way through.. I cancelled right after I realized it wasn't going to work for me. I'd give it zero stars if I could!
I've been in the fitness industry for 30 years and was reluctant to get the YesGo app because I'm not always comfortable with new technology but this is SO easy and convenient! Good bye iTunes!!! YesGo is awesome!
Website says 14.99 and the app is 19.99 per month. And when you finally subscribe the website takes days to recognize an active subscription. Now 5 days after renewal the app and website tell me my subscription has expired and yet the payment went through. It's just not worth the hassle in this state.
I was using the app with minimal trouble. Last week I purchased 3 new albums, they didnt download properly. I reinstalled the app and lost all my music, including oldet albums. I have emailed yesgo 5 times with no response 😟
Exhausting. Tried to adjust bpm's for an hour!!! Not user friendly. Not set up for laptop, so you have to buy downloads, to use on laptop, to teach exercise classes.
I have only listened to the free samples and I thought they were terrible. I am not going to pay for a service that I can't preview before subscribing. I have no idea what they have to offer but if the free samples are the indicator I wouldn't be interested.
Tried to download a triple album, first album didn't load, the other 2 did. I've emailed for support twice and still no reply. Feeling totally ripped off.
It is handy, but malfunctions frequently. Also, if I would have rated it a few years ago I would have given it more stars, but now there are more apps like this one and they have just as good or better music and features.
I've been a subscriber for 3yrs and this app worked great. However now it crashes frequently. Missing up my flow in class. Not Happy!
Deleting a downloaded playlist but can't title from the playlist. This is horrible and very confusing.
Love Yes!Go. Would you fix the app so deleted albums & custom mixes disappear after deleting? Otherwise, works great!!!!
When I try to download music to the player, I get an error message that says "No value for this URL". Can you help please?
It is impossible to rearrange your playlist after you saved it without creating a new one
Not working properly. Always stops. Mix corrupted , dont play on my phone.
We don't like the music. Workout music should flow non-stop music
Easy to use! Large selection of a variety of music!
like the adjustable BPM, but too many errors trying to download mixes 😣
Always gives me an error and h awww rd to download. Ready to look for another app.
Easy to use, professional
used to work 100% ok... but now i cannot see the other albums i purchased...
Cannot order music due to ad on screen.
I love this app!!! Every month you get a bunch of new albums with all different styles of music for a huge variety of classes. One time I could not get an album I wanted to download and customer service was great and by the next day they emailed me to let me know the issue was resolved. So easy to adjust the BMP either faster or slower for whatever style you might need. Huge selection, easy to use, and great customer service! How could you go wrong :) LOVE LOVE LOVE