Category : Health & Fitness
Simple to navigate. Easy and quick to use. Booking places via the App is a huge improvement on the old queue
App is fine, payment isn't. Doesn't store card. Doesn't store details Doesnt accept PayPal, Apple or Google
Used for Hampton Pool only. Extremely well designed and easy to use app. Brilliant!
Really easy to book classes and check availability. Wait list very effective.
My main gripe is that I can't cancel a booking once I've paid!! The only time I see a red cancel button is when I have joined a waiting list for a class or swim session, and obviously haven't been charged. I understand that payments are non-refundable, but it would be nice for someone else if they could take my place instead. Please fix this!! Otherwise, the app is relatively easy to use.
Easy to use and excellent for checking out and booking classes
I use it in dayly basis, never fail, Thank you.
I had to buy a new phone to use it. I'm not happy.
It does what it says on the can. No more no less
Easy to use
I'm so glad it's open again, it's an amazing gym, the are very helpful and friendly. I can't fault Surbiton ymca at all
Easy to use
Really love the app, especially the layout and images
It crashes every time I try to click on anything. Please fix.
Does not render on a mobile phone. What is the point of having a mobile app where you cannot read the content ???
App will not allow me to book classes from my laptop. Is this app only for i-phones
Very slow to install
Won't send me the email to log on.
It doesn't seem to handle reserves
Works well except at 8.00am when trying to book for a popular class it can be difficult to load. Also it doesn't automatically transfer you in order off the waiting list when spaces become available in classes, meaning that even though you are in position 1 you get overtaken by someone else who happens to see the automatic email before you do. This seems an unfair system.