Category : Health & Fitness
I used to be an advocate for Youper; not any more. I've used this app for years to help me manage my mental health issues and have recommended it to many people. Today I found out new users have to pay to use this at all; not even a trial period! I get the desire to get money for the effort put into the app, but the way it's been done seems at odds with where the project started. I can't recommend it to people now, even though the chatting bot helping you through CBT is so useful. Such a shame
I used this in the past, but haven't used it in a long while. I downloaded it again and was asked about my insurance information. I suspected it was a paid service now. The reviews confirmed that. It's so disappointing. I really wish there was an easier way to get mental health help. I'm not paying for this. Even though it was exhausting, I'm going back to my own self therapy. I'm making good progress on my own anyway. I just wanted some extra help and support to keep me constant.
Changed my review from 4 stars to 2. I just opened the app after a year to look through my past chats with the AI and saw that EVERY SINGLE THING was paywalled! I wasn't expecting that! I wish Youper would have communicated this change to users, because that's really important after using the app for free for 3 years. I understand that they need to make money, but I wish there were more supscription options. Especially for people who don't want a therapist and just want the AI.
I liked this app but it just stopped sending notifications all of a sudden. I'm a very forgetful person so if I don't get notifications, I won't remember to do my therapy. I tried downloading this on my tablet to see if maybe it was my phone (my phone sometimes mutes my notifications) but I still don't get notifications. I haven't gotten any notifications for this app in several months
I really didn't taken it well when they changed the app, but talking things through with Youper is still one of the most effevtive ways to help me deal with negative emotions. Better than almosr anything else I've ever tried.
As a minor just looking for guidance to find help with everything. Not helpful. What's with the paywall? If I paid for it then maybe but it used to be free back then when I was younger. I started using the app when I was 10-11 when I was feeling hopeless and depressed. Since I've been feeling more helpless. I thought redownloading this app would be helpful, as it saved me in the past from my dark time. Now useless for someone with no way of income.
Started out as an incredible AI app that helped me more than any therapist ever has. Then this was put behind a paywall. Now I'm in a position to afford their plans, the app is nothing close to what it used to be. Their review responses say it was because of thousands of people wanting this change, forgetting about the thousands who preferred it the way it was. I've never found another app close to what it used to be. So very disappointed. 😔
The AI doesnt greet you instantly when opening the app anymore but that feature is now easy to find—plus since i use it often, it now appears on the main page. Changing between page doesnt lag anymore like when the major update happened and I stop using the app. So far so good. Its starting to feel like the app I loved again. For now its back to 4🌟 first—lets see in 2 weeks. But yeah, its a great app anyway. Cant wait to love the app all over again.
I'm so devastated. A few years ago, this was an app I could use to "talk" through my anxiety and depression. I remember wanting more clinical options, but now it's completely redone. Literally everything I had and need are paywalled; it's completely inaccessible
I've been using this app for years off and on. I opened it today and can suddenly no longer access any of the features because they're behind a paywall now. This app was essentially my therapy journal and now my journal is inaccessible. Really disappointing, Youper.
Is there any way I can go back to the self guided AI plan I had before? It looks like it's locking me into a therapy plan with my insurance, I already have a therapist, I just want the AI. Edit: I was finally able to get back into the self guided program under the previous subscription I had. Still need to add back in some of the free stuff, but this is better. Adding a star.
I am disappointed in the changes youper has made in recent years. I check it every so often to see if it brought back what made it special, which was being personable with chats in the beginning.
Notice the dates on the 5 star reviews. I'm not sure the app has any functionality unless you're willing to pay the subscription. This app used to stand out as real and helpful in a space where many people are trying their best to dishonestly convince you happiness is just one recurring subscription away. Youper, don't bother replying to tell me that my data are still on the app, because they're no good to me without continued access to the features.
My comment got removed so I'm commenting again. Having to pay for mental health assistance is devastating. I've used this app for three years and found out today when I need it most that I have to pay for everything in it. Literally. Everything. Not a single bit of it is free anymore. It's ALL going to cost money. Not everyone can pay for mental health assistance. This was the best thing available for me. I was told by the developers I'd still have free access, but I don't. I'm heartbroken.
Real shame this is no long free. It was a real help over the past how many years and I would always come back to it as it help being a place to turn to talk too. The fact that nothing is free comes across as a real cash grab now. Yeah I can see over my history but i Cant even just type to let out what your feeling anymore.. shame... such a shame.
I am also a member of "I used to love this app, but now..." I can't even login now without having to answer a thousand personal questions that apparently will be used to help you find a counselor/therapist for a weekly fee. I don't need a counselor or therapist, I need an app to help me in between my appointments with my already-established Healthcare team. Huge disappointment to have seen this app shifted in the way that it has. It was really helpful the way that it was. Boo.
I said in 2018 that "it really helps you gain perspective, and I've been able to feel better about myself - even on days when I'm not the most cheerful." A lot has changed since then because Youper's business model has changed, so now the time I spent with it and any data I had is now behind a paywall. I deleted the app in disgust. I have no doubt in my mind that it's still a very helpful app, but as someone returning to it in this state when I needed it the most... I'm honestly disappointed.
I'm im a place where I need therapy but don't want to spend oodles of money on it. I remembered Youper because used to be incredible. Now, everything is locked behind a pay wall. And instead of being able to chat with an AI, you now have to select a paid, guided discussion. Part of what made Youper special to me was this unguided chat, allowing me to feel out my emotions. The AI could then involve you in a more guided discussion based on how you were feeling.
This app had helped me tremendously just for the simple feature where I could write down my feelings. A feature now costing $85. Seeing that I can't use any of the features anymore was very disheartening and has affected my mental health in a very bad way. I guess the ones that are not privileged don't deserve help. Not a single human response to new comments. Only bots. Maybe you don't care about people's well-being as much as you advertise it, sadly. All we ever wanted was discreet help.
I used to use this app everyday. But now that so many features are behind a paywall, I can't use it at all. The UI is confusing and some features just don't work (so many glitches). I also lost all my data. It's all more stressful than anything else which you do not want in an AI therapist. Goodbye, Youper. Edit: This isn't an AI therapist anymore. It's a basic mood tracker. Everything else requires a paid subscription.