Your Blue Touch RI
Health insurance can be confusing — we get it. But with easy access to your health plan details and savings opportunities, you can make more informed decisions that will save you money. As a member you can:
ACCESS BENEFITS DETAILS INSTANTLY
- Access your Insurance Card.
- View your insurance details, including coverage information and current deductible and out-of-pocket maximum status.
- View claims history and details.
FIND DOCTORS FAST
- Find in-network doctors near you
- Access virtual doctors to get immediate care from the comfort of your home.
SAVE DOCTORS TO YOUR FAVORITES
- Save your primary care provider and other doctors to your favorites for quick access to contact information.
USE THE AI SYMPTOM CHECKER
- Enter your symptoms to identify potential causes and recommendations for what type of doctor to see.
REGISTER EASILY
- Simply take a picture of your insurance card to register
GET HELP
- View customer service numbers and contact information to get assistance.
LEARN ABOUT YOUR BLUE STORE
- Get answers to your questions face-to-face and take advantage of free health screenings, fitness classes, and member events.
Category : Medical
Reviews (28)
I got this app as soon as I started using Blue Cross. But it didn't show my claims. I contacted support and they said they give it a few days. I did, and then I contacted support again. They said they fixed it. Two claims were there. And 6 weeks later, the SAME two claims are there. The app is useless to me since it won't show my claims and it has no information about pharmacy. But yeah, it's easy to use.
App is not very user friendly and the search option is not helpful at all. Was told I could connect my fitbit to app but no information on how to do this, and nothing came up in when tried to search.
Stuck with loading wheel. Cannot create account. Filling in credentials through password manager not working. Didn't recognize mobile number used as link to download app. Not sure what the app is supposed to do for me.
I've been using the app for a few months now and love the features! I'm able to see my claims, deductibles, symptom checker and look for a provider - everything I need in one place!
Had a problem with signing up so I reached out and got help from their support team. They were very responsive to my email and follow up. Would recommend to anyone looking for health care coverage.
The app is finally working, but even I'm using Google Fiber wifi connection, certain content still takes forever to load, such as plan information and doctor search.
This app sucks in everywhere. Creating an account, signing in, using it. Worst app ever. BCBS should have looked at how easy other apps function first.
Used to be great. I have had numerous doctors appointments this year and it's not updating my claims, so I can't view my deductible in real time anymore.
Third time in three months that I'm not able to login and see my plan info or pay my bill. Ridiculous! Now the app can't load my plan info. Smh
It takes 5 minutes to log in. It feels like they're using dial up.
App keeps crashing once i sign in. horrible . uninstalled and reinstalled .. useless App. worst ever.
There's no way to actually take a picture of the ID cards even though the app opens up the camera on my phone.
I really enjoyed the app.. but currently it won't go past the logo screen😭
I think the people at Blue Cross Blue Shield is awesome different light David Lynch you know exactly the information you're looking for I couldn't ask for better 😊
Poorly designed sign up. App will not allow you to use your web login, but demands the same information.
Can not log in all the time. Also can not change password. Sucks
Confusing and largely non-operational. Can't even locate physicians by name.
Unable to access information once logged in. Program would not load claim info.
Good app, let's me find my claims and deductible info quickly
great app. I use it all the time keeps me aware of what is spent in my Healthcare
Very easy to find information
Useless. Wont load a thing.
Right inline with the exceptional Service of Blue Cross & Blue Shield
Swift help with issues.
Easy to use but has only 1 of my claims from 2 months ago.
easy to use
Buggy and does allow sign into account
Started using this app when I learned about it a few months ago. It's really easy to use. Shows me claims spend to date, where I am with my deductible, my providers and more. It even holds a picture of my ID card so I'm always able to find it. Great job!