Category : Travel & Local
horrible service all around. if you're looking to ride a scooter or bike just use one of the other rentals. the app doesn't work, tells you that you already have an active rental when it's your first time even using the app. and to top it off the ONLY means of support they give is a phone number that they dont even answer on the first call. dont waste your time like I did.
where I am it has very restricted areas where u can leave it. It was really slow compared to the others in tempe and I wanted off I could barely make it up hills. then to make it worse the app keeps pestering me and finally my high battery usage flag it...UNINSTALL!!
I live in Tempe and use scooters quite a bit. Like most people, I stick with what I know. Have been riding Bird since they came to Tempe and just kinda ignored all the other ones that popped up. Only reason I tried it was a Zapp employee talked me into it. Was an easy choice once he explained riding 15 minutes with Bird came up to $6 compared to riding a Zapp for $1.50. Wish i would have switched sooner.
I live in Mesa Arizona and I have used zapp and all other scooters/mopeds/bicycles and ZAPP is by far leading the way in customer assistance and safety not to mention the cheapest price per ride. They offer helmets even when people are stealing them. Turn signals and bright lights for night riding along with the built in camera are a few added features. Blue parking zones work well keeping sidewalks open for pedestrians. accidentally got overcharged but 1 email later they reversed it. thanks
Worthless app ever. It showed i have a scooter nearby, after unlocking it i never found the scooter. I couldn't get any other one, b/c it kept saying I already unlocked one but there were no option to lock that one.
New company trying to make rideshare scooters and bikes a safer and more responsible mode of transportation. I love that they have designated parking zones to keep them from just being thrown all of the city of Tempe like other rideshare companies. Will be a loyal customer just for this reason. Plus, they look badass when lit up at night, too! Zapp On!
Scooter is fine, the app crashes a lot, and you seriously need to expand your territory.. so limited and not convenient for many.
Was fine till I put it in the blue zone and then I got a message saying it was going to fine me for leaving the blue zone when I was in the blue zone. I will never ride this again.
michael in tempe arizona changed our batteries and made sure we had a safe and reliable ride thanks so much Micheal
limited spots to park and you cant stop a payment when you first active it you have delete the account and renable it..
awful user interface, no response from customer service in weeks despite multiple follow up messages, this application is a stain on the fabric of the internet, deleted
spent 15 minutes loading the app and aproving the email only to find the e scooter right in front of me was somehow not avalible.
Awesome! talking scooters are amazing! I can add my own voice to them !
Love your scooters and take on scooter pricing, but your app is super buggy and crashes 10x a day.
over charged me, wasnt able to end ride. was told i was being charged 15cents a min instead charged 50 cents min
responsible and responsive. its about time a scooter company enforced organized parking to prevent cluttered streets and sidewalks 👏👏
Do Not Use Zapp Scooters!!! The app is faulty, they workers are inept, amd they do not refund you for their own errors. All together ran poorly. Go with BIRD.
Rode their bike today. That thing is legit lit!
Awesome app I love the scooters!!! YASSSSSSSSS!!!
Horrible app. Nothing loads!!!!!
i wish they would put scooters in Mesa Arizona so i dont have to drive to Tempe and ride
They will charge you just for creating an account
Zapp is the koolest scooter out here in Tempe AZ
Does this company still exist?
they're great(:
Cool scooters
coll scooters
Described in one word: WOW, Cheaper, Awesome, Convenient, Easy, Economical, the Best... ect ect. I have tried all the others but ZAPP is by far the Best of them All. If I had used them a long time ago I would have saved so much Mula, but either way happy to know how great they are now. Such an Awesome App/Service! Thank You Mike for telling me about them