ZappTax - Tax-free shopping on your mobile
Get your VAT refund in Europe in 5 easy steps:
Step 1 - Enjoy your shopping: Make purchases at any store and request invoices addressed to ZAPPTAX.
Step 2 - Upload your invoices: Take pictures of your invoices and upload them onto the ZappTax app.
Step 3 - Get your tax-free form stamped by Customs: At your final point of exit of the European Union, get your tax-free stamped (or bar-code validated) by Customs.
Step 4 - Upload your stamped form: Take picture of your stamped (or bar-code read) tax-free form after validation and upload it onto the ZappTax app.
Step 5 - Get your refund: Get confirmation of your refund within minutes of uploading your customs-validated tax-free form.
Advantages of using ZappTax:
Simple, fast and easy
· Request ZappTax invoices in store and upload them onto the app
· No paper handling and queuing in store.
· We fill all tax-free forms for you
Higher and faster refunds
· The highest refunds on the market
· Refund confirmation within minutes of uploading your stamped tax-free form
Applies to all your purchases, at any store
· Shop at any store providing VAT invoices and for any amount
· Consolidate small value purchases to reach higher refund percentages
24/7 flexible customer support
· 24/7 in-app chat support
· Phone support at destination (local numbers)
· Support through the entire refund process (before, during and after your shopping)
Available today for your purchases in France, Belgium, the UK and Spain. More countries to follow soon.
Category : Travel & Local
Reviews (18)
Not happening. You have to ask for bills to be made out to ZappTax. That's not going to happen, most bills are straightforward automated receipts. Especially fuel and of course major stotes. And service staff aren't helpful, they're not going to miraculously find a receipt book and write you out a hand written receipt to some 3rd party body.
Great app. Makes shopping taxfree so much easier. Quick and effective responses from the team. Main advantage: no more minimum amounts.
Excellent customer service, the team is available nearly 24/7 for an outstanding and efficient service. The refund process is quick and clear. Highly recommended
Easy to use app and quick turnaround on the refund. Highly recommended. Be sure to read the communications from the company to ensure highest possible refund. Excellent customer service that is very responsive to queries 24/7.
Nice app, nice service to get the vat back into the pocket :) Customer service is available almost 7/24 to solve issues, to answer to questions or to help for any case. I definitely recommend!
Great service! Quick replies! Super friendly & helpful team! Money transferred to my account super fast! 5 stars!
I had waited for more than 3 weeks before finding out that the invoice I sent was not accurate. I advised my dates of my trip to Europe and sent me back a reply 2 or 3 days before I leave. Please avoid them, not serious at all.
Very efficient and excellent communication via the chat function on the app.
Very good idea, easy to detax and very professional team
Easy to use once you have understood the flow. As an expat, I now use it every time I go back home
Amazing app.. and easy to use also amaizing experience... I love it.. ❤️
All entries were deigned by review and no feedback why. Got nothing from them.
Easy to use, great customer service.
App crashes when taking pictures
Great service, great staff, i will use this app again
Delay to receive the fund is not as promised, still waiting...
Great app for us leaving in China!
Really an excellent and extremely practical way to do a tax refund! Zapptax team was always quickly available to answer to any questions throughout my trip to France. The refund was done within 24 hours from my return flight. If you are exporting food products I would suggest you only try a refund if the amount is really worth it, as I had a long discussion at CDG airport with customs as they stated food products cannot be refunded (when in fact it can!). Thanks to the cooperation of Zapptax team the problem shall be solved. As for the app itself, it would be nice to be able to label our invoices ourselves as we get quickly lost within all the names that don't really correspond to the product name itself. Also, on my phone the function to take a photo of the invoice directly from the Zapptax app wasn't working. Yet, the app and my first experience using it for the first time still worth a 5 star rating for sure!