• ZenFone Care (ASUS Support) 1
  • ZenFone Care (ASUS Support) 2
  • ZenFone Care (ASUS Support) 3
  • ZenFone Care (ASUS Support) 4

ZenFone Care (ASUS Support)

ZenFone/ZenPad Care (ASUS Support) is a customer service app that provides ASUS device users with in-device assistance using the combination of Mobile Care, FAQs, user feedback, and public forums. You can use ZenUI Apps to interact with our very own ASUS customer service and developer teams, and then check out the forums to create or join existing threads made by fellow ASUS users.
ZenFone/ZenPad Care also features News where you can check out the latest updates, offers, events from ASUS.

Enjoy this personalized self-service approach for all your ASUS device and ZenUI information needs—now faster and more seamless than ever before!

Special features►Mobile care gives real-time updates about your device’s memory, battery, and storage settings with tips to help you optimize these settings using Boost, Power Saver, and Auto-start Manager. ►Message board features the latest News and Notifications from ASUS and a list of recent notifications sent to your device. ►ZenUI FAQs provide a more specific user experience via FAQs and forums created per app under ZenUI apps. In these forums, you can vote for your favorite topics to let the ASUS Support team know which ones you’d like to see in the next update. ZenUI FAQs also feature Top FAQs for popular troubleshooting information. ►Assistance feature provides basic troubleshooting information about your device such as battery, call and messages, 3G/LTE/Wi-Fi/GPS connection, among many others.

Notes•The appearance and operation of some features may vary, depending on your device and the app’s version.•ZenFone/ZenPad Care is a free app for ASUS devices. You will not be charged for downloading or using this app, and it does not collect personal data.

More informationFor more product information and videos, check out: http://www.zenui.comhttp://www.asus.com/zenui

Feedbacks and suggestionsWe’d love to hear from you! Send us your feedbacks via: [email protected]

Category : Tools

Related searches

Reviews (28)

Moh. R. K. Mar 10, 2019     

2 years ago I bought my Asus 3 Max plus, those days when I go to any Asus apps, if I saw any bug or lack of any features I could to go to FAQ and there was a Feed Back option. I used it many times at those days and responses were fast and satisfaction. But after one year that Feed Back option removed from many Asus apps. while in description of ZenUI Help app, saying that it has Feed Back option which it is not true for many Asus apps anymore. I uninstall and disabled this useless service!

Sar. M. S. Jan 22, 2020     

Last update on my Asus Zenfone 5 was actually a downgrade. Now everything is sluggish and looks outdated. My settings are half missing. Camera won't focus now. Crashes in apps i try to use. Volume is messed up and the icon is really big taking up a chunk of my screen. I regret the last update..

K.. C. W. Oct 30, 2018     

App will not load after latest system update just keeps cranking and locks up the phone. Latest update is a disaster. Invalidated portable storage and apps don't work.

Van. D. Nov 8, 2018     

Who the heck needs 5- star feedback to remain inspired to produce a good product? I'm frustrated with the list of things that have gone wrong with this. Get your stuff together please!

Dr. S. P. Apr 21, 2019     

Excellent phones. They invest more in technology, than in advertising. The moment advertising will start, then we may stop buying and gifting these phones.

San. B. I. May 19, 2020     

Very interactive. Answered all my questions. And I got to know more and more about my phone using this app. I never found difficult in operating my phone with this as a companion.

Too. O. Mar 8, 2019     

Very easy to learn how to troubleshoot my device, it's just one click away. Really useful, thanks to this features.

Kou. N. Apr 28, 2019     

updates are very important... #asus please take it seriously for all your mobile and application. even No asus Mobile accessories are available online on their website\online store... if want something for your mobile and laptop you have to go service centre... what the hell... i think you have to learn costumer attached power from- OnePlus, MI, etc. they make us happy by it service experience

Rav. K. Oct 14, 2018     

It is good but often i am not able find solutions to my quarry. I often get its notifications to rate it 5 star. But i am not satisfied.

And. h. Sep 30, 2018     

There are some issue when turning on bluetooth or wifi *cannot do it with ease needa enter the main menu

Nit. T. Aug 31, 2019     

Asus Zenfone Max is not working in 4G it is getting so slow network and internet to use ,maximum time its showing only " E " . My model Asus ZenFone Max ( Z010D )

Tar. S. Mar 25, 2019     

Vertical scrolling in app home screen is missing. Why should not this be added?

Raj. C. Nov 1, 2018     

This very simple and most useful app. I like it very much. Thanks for creating very useful features.

ANU. S. Feb 13, 2019     

Try to make Gallery more designed through means of grid size,more editing options etc.

Vis. G. Oct 1, 2020     

I purchased asus rog2 but not getting accessories even screen guard at any store, even online they don't have , very bad services in mumbai

Rs. S. R. S. Oct 31, 2019     

I'm having some problem using this app. i can not hide or unhide my photos.

fem. f. Jul 11, 2019     

show auto call answering always with one sim , if having dual sim. just good

Joh. P. Dec 10, 2019     

earphone is plugged, but not detected in my device. how to fix that?

Pra. K. Nov 22, 2018     

Not able to see mobile number during the call of saved contact, please fix it

Lax. G. May 20, 2020     

The big sliding of the fingers cancels out the complete typing.

Aml. F. Jul 20, 2019     

no possible only write about problem. Only call in support enabled. Disable this stupid service!

ami. s. Nov 19, 2018     

Useless app. So many questions have been answered casually. Eg: how to start the device in boot mode. Just check.

Vik. P. Mar 22, 2019     

hey i m not able or forword to save video, it stop working at the last

bal. s. Oct 12, 2018     

Good.but unable to see the clock in lock screen after updation

A. G. u. Mar 14, 2019     

i can't install any app from Google play store in my asus Zenfone lite L1 please fix the problem as soon as possible

Siv. G. Feb 16, 2019     

Calculator's Currency Converter has not been updating from the internet since 3.1.2019. please help :(

Bij. K. S. Apr 9, 2019     

its frequently stop working, I m fade up of this problem please fix it or give me a permanent solution

Mah. N. Apr 29, 2020     

Helpful but after 10 min my whatsapp & facebook not responding, so solve the problem