Zoho Lens

Description:

No matter which corner of the earth you are in, get expert assistance for all your machinery, instrumental or any other hardware related issues for that matter, using our app.

Initiate a Zoho Lens session, and let the experts have a closer look at what caused the trouble, and get them fixed in a jiffy! Ergo, you don't have to worry about having an expert in the immediate vicinity all the time.

Salient features of our app that you might be interested in:

1. Initiate a Zoho Lens session to show the experts what the issue is all about and get real-time assistance.
2. Experts can either assist you over vocal instructions or they can even chat with you to get the job done.
3. To gather your focus to a particular area, experts can annotate on the screen using AR supported markers that will stay aligned to the real objects that are streamed in the session. Our app also allows the experts to make static drawings over the screen, if in case their devices don't support AR.
4. To grab a clear picture of the scene or to take a closer look at a particular spot in the screen, experts can freeze the screen as and when they need, and take a snapshot of the screen if required.

The primary focus of our app is to help globe-wide businesses assist their customers effortlessly and in the smartest way possible. The days of reading long help docs are gone, and you can’t capture the solutions for all the possible hardware issues that your customers might face in the help manuals.

Moreover, there have been so many technical advancements to resolve software product issues lately like - screen sharing, live chat, and much more. But modes to resolve issues related to an actual physical product is still unexplored, which is why we decided to launch Zoho Lens. With Zoho Lens, you will never stand helpless when in trouble, you can just initiate a Zoho Lens session and get the issues resolved in just a matter of time.